Herb Chambers BMW of Boston

Exceptional Customer Service We've been coming to Herb Chambers-Boston for about ten years to service our X3, and I have always been happy with the Service Department. In recent y We've been coming to Herb Chambers-Boston for about ten years to service our X3, and I have always been happy with the Service Department. In recent years I've worked with Service Advisors Chris Mayer and Alex Ganey, both of whom are very professional, knowledgable, and thorough. They do a great job of keeping me informed of the progress of work on the car and explaining which repairs are serious and should be dealt with immediately, and which can be done later. More

Very professional...excellent experience. This is my fourth BMW from this dealership. Always very receptive and responsive to my needs. Makes customers feel relaxed, welcomed and important. Gr This is my fourth BMW from this dealership. Always very receptive and responsive to my needs. Makes customers feel relaxed, welcomed and important. Great follow up. Highly recommend...great over all experience. More

Top notch sales and dealer I purchased my third new bmw from herb chambers bmw. My client advisor, Nick Lagas, has gone out of his way in all three purchase to make it smooth an I purchased my third new bmw from herb chambers bmw. My client advisor, Nick Lagas, has gone out of his way in all three purchase to make it smooth and seem less. Would not purchase another bmw from anyone other than Nick Lagas and herb chamber bmw. Highly recommend Nick. More

Amazing work ! Best customer service guy to work with ! Hands down!!!!!!! Keep up the amazing work! Only person I will go to for service. Thanks for everything. Best customer service guy to work with ! Hands down!!!!!!! Keep up the amazing work! Only person I will go to for service. Thanks for everything. More

Tremendous Freddy Briere is a pleasure to work with. all employees from Giovanni to Omar are wonderful representatives of the dealership. freddy was very respo Freddy Briere is a pleasure to work with. all employees from Giovanni to Omar are wonderful representatives of the dealership. freddy was very responsive and knowledgeable. More

Keeping my Mini in good shape. The service writers keep on top of services and make sure to explain what is important and what is marginal. He kept me informed of what was happening The service writers keep on top of services and make sure to explain what is important and what is marginal. He kept me informed of what was happening. Gave me a good feeling. More

Great customer service! Pick up and delivery of my car was appreciated to deal with a warning on tire pressure. As a newcomer in Boston, that helped me significantly and redu Pick up and delivery of my car was appreciated to deal with a warning on tire pressure. As a newcomer in Boston, that helped me significantly and reduced my stress. The car was returned clean! More

Easy to work with Giovanni knows the car sales business. I’ve bought at least 12 new BMW’s. This is the first with Chambers and Giovanni.. The best by far! Giovanni knows the car sales business. I’ve bought at least 12 new BMW’s. This is the first with Chambers and Giovanni.. The best by far! More

Mini Service is great! Mark is terrific! I came in with a small issue. Mark was great -not only did he find the problem, and correct it, but was able to do some other things too -i.e. oil c I came in with a small issue. Mark was great -not only did he find the problem, and correct it, but was able to do some other things too -i.e. oil change, etc.. He noticed I needed an Inspection Sticker and did that too. I couldn't be more pleased! More

Fast and easy The service tech was genuine and kind. Very friendly. Great smile. The whole visit was fast and easy. The valet guys were also nice. I will be back The service tech was genuine and kind. Very friendly. Great smile. The whole visit was fast and easy. The valet guys were also nice. I will be back. More