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Herb Chambers BMW of Boston

Boston, MA

4.8
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,400 reviews

September 18, 2019

Always Exceeds our expectations Our service advisor Mark Ravin, all exceeds our expectations. He goes above and beyond to keep us informed and make sure we are completely satisfied More

by KMBLECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
September 18, 2019

Long Wait This is the third time I took my car in for service and had to wait an extended amount of time. (Longer than 4 hours) More

by MCALBANESE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Mitrano
September 18, 2019

Quick and easy Sheraz helped us with the purchase. He was very accommodating and got the deal done QUICK!! Highly recommend this dealership. Can't wait to get my ne More

by SALEMBONCHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Excellence Could not be better, staff is attentive and trustworthy. Waiting area, loaner cars all top notch. Also convenient location and great hours, availabi More

by LYNDAKFORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim MacKenzie, Nick Mitrano, Daniel Blash
September 18, 2019

Attentive Service! Higor was excellent, full of people skill. Whoever cleaned my car also did a super job there. Thanks! It was a very pleasant trip to the shop. More

by LADYBUGCCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Quick and easy It was good. Loaner car process was easy. Service was done on time, I had nothing to worry about. I would recommend for ease of service. More

by KHALEDAH4372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Blash
September 18, 2019

Lots of hiccups Bought a CPO 2016 x5 50i, dealership had 7 days to get the vehicle ready for pickup. Upon pickup, the car had no gas in the tank. Furthermore after More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jano Letaif, Preston Spitz
September 18, 2019

Fantastic service ! Great service by the entire service team. Matt Krappe goes above and beyond. I would strongly recommend Herb chambers BMW to anyone that wants to get More

by HOVANES.NSHANIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Blash
July 31, 2019

Professional, Knowledgable and Personable! I give Matt my highest recommendation! I met Matt following a very unpleasant experience with another employee at BMW Herb Chambers. Needless to s More

by Celina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2019

Best service ever Jing went above and beyond to find me the perfect car, and made sure I was satisfied with everything when I left. I won't be surprised if he is rated More

by CX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jing Lau
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