Herb Chambers BMW of Boston

Excellent sales &customer service -Countryman Sam was a great sales executive for us to work with. He waited two months while we finalized our car. He made the entire sales process and very pleasa Sam was a great sales executive for us to work with. He waited two months while we finalized our car. He made the entire sales process and very pleasant one. When we went to process the paperwork and pick up the car everything was smooth. Today, we visited for our first service - again wan excellent experience dealing with Matt, Service Director. I would recommend this dealership very strongly. Best to Sam and Herb Chambers! More

Purchasing my newcBMW at Chambers in Boston from Hadi Eslami I have always been impressed by the professional staff at Herb Chambers dealers. I just ordered a new 330i wagon in December for my wife ( with her p I have always been impressed by the professional staff at Herb Chambers dealers. I just ordered a new 330i wagon in December for my wife ( with her permission and input of course). I was fortunate to talk to Hadi in the showroom and I was so impressed with his NO pressure attitude. He was extremely knowledgeable about the options and process. My wife who is extremely fussy about who she feels with felt so relaxed and welcomed by Hadi. Hadi gave us the BEST price that we could get after shopping around. He kept us updated throw the ordering and building process and the car arrived on the date that he established for us. Today we picked up the car and had allowed an hour or so to answer all of our questions and made sure that we were 100% pleased before a service rep taught my wife how to operate all of the systems in the car. She just told me that in 40 years, she had never met a nicer more sincere salesman. We are in Real Estste sales so we know.... This man was really relaxed and didn’t make up stories... He gave us the facts and he even introduced me to the general manager who was as warm and welcoming..... My son is going over this week to order a new 330i sedan from Hadi.. as an attorney, he my be impressed by only knowegable and authentic salespeople.... He is wonderful... I am only doing this because of the superior professional services that we received from Hadi Eslami.... I recommend using him Paul Iantosca More

THE BEST CAR BUYING EXPERIENCE EVER I just purchased a new BMW X1 , my first dealing with this dealership. I was greeted by Hadi Eslami, who was totally a true pleasure to work with. Th I just purchased a new BMW X1 , my first dealing with this dealership. I was greeted by Hadi Eslami, who was totally a true pleasure to work with. There was absolutely no pressure to test drive and talk about the numbers. This man was a true gentleman , professional in every way. I also dealt with Jano Letaif, one of the sales managers, who also did not pressure me in any way to buy, was totally pleasant and we both 'gave a bit' thus concluding the deal. I also have to mention Dylan Scharff, who was my product specialist at time of delivery. He was totally knowledgable about every feature of the car, including items that I never would have known that were in the car and how to work them. He did not rush me and is a true bmw 'genius' In closing Hadi, I can see why you have been there for 16 years, a real person who takes away the old car salesmen stigma, happy anniversary to you! More

Great dealer with a fantastic service director Matt, the service director, went above and beyond to help me resolve an issue. He was very responsive and friendly. I can't say enough good things abo Matt, the service director, went above and beyond to help me resolve an issue. He was very responsive and friendly. I can't say enough good things about how happy I am with the service I received. This is a top notch dealer with top notch personnel. More

Best salesman Recently visited H Chambers of Boston BMW. Mark Lande was my salesman. Best car salesman I have dealt with in 50 years. Knew the products. Spent l Recently visited H Chambers of Boston BMW. Mark Lande was my salesman. Best car salesman I have dealt with in 50 years. Knew the products. Spent lots of time with me. No high pressure or games. Great person to deal with. More

Great Purchase for X3 M40i! Ahmed Jabrane did a great job in figuring out which vehicle suited our needs and style. After test-driving some cars, we settled on the car that my fa Ahmed Jabrane did a great job in figuring out which vehicle suited our needs and style. After test-driving some cars, we settled on the car that my family really likes. Thank you Ahmed for going through the process and then finishing extremely strong to make sure everything is taken care of. The attention to detail especially giving the keys with stickers for the FastPass was extremely helpful. More

Great and will return soon! The reason I came in was to have my rear brake light repaired to renew my state inspection. After replacing the bulb it went out again (notification o The reason I came in was to have my rear brake light repaired to renew my state inspection. After replacing the bulb it went out again (notification on my dashboard went off) and had to return the following day. It turned out the socket had to be repaired and had to come back in to have it repaired. In no way this was again Higor, but the service team should had quality controlled it. Higor was very attentive about the situation, and understood making a second trip the following day was a bit frustrating. He helped allocate the charges that were made the first day to put towards the fixes the second day, and also got my vehicle inspected on the same day to save me another trip. Upon receiving my vehicle back, Higor personally also came out to inspect the vehicle and tested the brake lights, which I definitely appreciated. You'll notice he's always with clients at his desk as I'm sure everyone wants to have their service consulted through him. I'll be coming back soon! More

Great Salesman, excellent overall experience Great experience with this dealership. Very responsive, courteous, professional, and fun to work with. The dealership was very helpful in processing Great experience with this dealership. Very responsive, courteous, professional, and fun to work with. The dealership was very helpful in processing our purchase and delivering the car to Vermont without any issues (especially needed since MA does not issues temporary registrations). I would also highly recommend out salesperson Kevin Bugbee, he was great to deal with and an exceptional person. More