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Herb Chambers BMW of Boston

Boston, MA

4.8
2,395 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,395 reviews

July 05, 2018

Honest and efficient! I had a great car buying experience (4 series BMW) with Ahmed. He was honest and straightforward and the process went smoothly from beginning to end. More

by KatPat
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ebeid, Giovanni Tosti
June 26, 2018

Efficient and seamless Omar got me a great deal on my BMW i3. I was able to trade in my Jeep Wrangler for this. He was very professional with quick responses to my emails. More

by kat00249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Herb Chambers BMW of Boston responded

Thank you for you review. Happy to know that Omar provided you with great customer service. We appreciate your recommendation. Best, Pranav Gill, General Manager.

June 19, 2018

Jing made the process transparent, smooth, and fast I had a great experience working with Jing with the purchase of an X1. He took the time to review the key aspects of what I wanted and then we proceed More

by BMW_user
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jing Lau
June 18, 2018

Nick's Outstanding Customer Service I am so pleased with Nick's great customer service. He took care of my vehicle and provided an excellent communication during my vehicle's repair. I a More

by Louay1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mitrano
Jun 18, 2018 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to provide us with your feedback. I am happy to know that you enjoy working with Nick as he provides you with the customer service that we all strive for. He will be happy to read this. -Melissa Steffy, General Manager.

June 15, 2018

Best team Sheraz was very nice and helpful when I was in search for my bmw. He got me the car I wanted in short period and got it registered a day after purchas More

by Fatima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Banos
June 15, 2018

Great Experience Great buying experience. Johnny Garner was of great assistance through the whole process. He was very patient and informative in educating us on all o More

by Darletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
Jun 18, 2018 -

Herb Chambers BMW of Boston responded

Glad you had a great buying experience with Johnny. He will be happy to read your recommendation. Happy miles! -Melissa Steffy, General Manager.

June 14, 2018

Super experience I recently worked with Kevin Bugbee to lease a new BMW X5. He was great about getting in touch with me when a new promotion was available, and made t More

by lbb7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review. Kevin is a great member of our team- I am happy to know that you enjoyed working with him and he was able to track down the car that you were looking for! Happy miles- Melissa Steffy, General Manager.

June 09, 2018

Second as good as the first Ahmed sold me my first BMW , close to a decade ago. He found a used X5 in the exact right color with some very abnormal options (third row seat) and More

by JlovesK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Herb Chambers BMW of Boston responded

Thanks for your review! Glad Ahmed was able to find you the X5 you were looking for! We look forward to helping you find your next car when you're ready! -Melissa Steffy, General Manager.

June 08, 2018

Best, and most efficient, purchase experience ever! I had the good fortune to work with Jing Lau on a recent Saturday. I intended to trade in a 5yr old SUV for a new hi tech model. Jing listened to my More

by beth1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jing Lau
June 07, 2018

Professional I was able to promptly schedule a 60K mile checkup. It turns out I needed new bushings and something else to prevent and oil leak. Everything was d More

by Lizard King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Armstrong, Mark Ravin
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