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Herb Chambers BMW of Boston
Boston, MA
2,388 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,388 reviews
August 22, 2023
As usual, Service advisor, James, went out of his way to be helpful. Service manager, Matt, does an astounding job in running the Department. I bring my three BMWs here and since 2007, when I bought a hard be helpful. Service manager, Matt, does an astounding job in running the Department. I bring my three BMWs here and since 2007, when I bought a hardtop convertible that still runs great, I’ve always been happy with the quality of the service. More
by msomd65
August 22, 2023
Best people especiallancia department MR Omar was the best person to find a good fit for your budget and Nick in sales. He is the kind of person that treats you as a family member and deals with you wit best person to find a good fit for your budget and Nick in sales. He is the kind of person that treats you as a family member and deals with you with all care. I like the service there so much. While I tried to deal with Sudbury and they were really races and mislead me and is treat me . I highly recommend BMW IN BOSTON More
by Sarawmariem
August 20, 2023
Good customer service support and excellent knowledge of car. Nice attitude and service. Very personal service and good location car. Nice attitude and service. Very personal service and good location More
by HK
Employees Worked With
August 20, 2023
James always gives great advice and makes having my car serviced as painless as possible! serviced as painless as possible! More
by John_degnan
Employees Worked With
August 19, 2023
I can count on the service staff to give me honest, good advisement. As a woman, it’s nice to let me guard down and feel like I’m being treated with respect. advisement. As a woman, it’s nice to let me guard down and feel like I’m being treated with respect. More
by Seshappell
Employees Worked With
All employees
August 19, 2023
Higor is a great service advisor. Kept me up to date on my repairs and ensured customer satisfaction! A++ Kept me up to date on my repairs and ensured customer satisfaction! A++ More
by Barb from Boston
Employees Worked With
August 19, 2023
Had an accident and brought it there, which is where I bought. They were super helpful and efficient taking care of the problem. Worked well and quickly with my insurance company too. Hats off to James fo bought. They were super helpful and efficient taking care of the problem. Worked well and quickly with my insurance company too. Hats off to James for responding quickly to all my questions. More
by sk240
Employees Worked With
August 17, 2023
My seven year old 650i needed some repairs and a lot of routine maintenance. My service advisor, James, was extremely helpful and a pleasure to interact with. James is extremely knowledgeable and he wen routine maintenance. My service advisor, James, was extremely helpful and a pleasure to interact with. James is extremely knowledgeable and he went out of his way to make things easier for me. The Service Manager, Matt, remembered me by name, probably because my husband and I bring our three BMWs here for service, starting with our 2007 hard top convertible that still runs great. I trust these guys and I wouldn’t go anyplace else. More
by rita
August 17, 2023
Great experience with Herb Chamber Boston specially with Hadi Eslami. Very smooth, fast process. Thanks Hadi Eslami. Very smooth, fast process. Thanks More
by Ehsan
