Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,387 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership
View Awards

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 2,387 reviews

April 27, 2023

Without Matt assistances I would had got nothing done, with dealing with coverage company to my BMW. The only reason I leave Randolph / Braintree Ma to do service with Chamber of Boston, is because of Mat More

by Investwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your feedback with us. We're glad to hear that Matt was able to assist you with your coverage company and provide excellent service. It's great to know that you trust and rely on him for your BMW needs. We appreciate your business and look forward to seeing you again soon. If there's anything else we can do for you, please let us know. Melissa Steffy - General Manager - msteffy@herbchambers.com

April 27, 2023

Without Matt assistances I would had got nothing done, with dealing with coverage company to my BMW. The only reason I leave Randolph / Braintree Ma to do service with Chamber of Boston, is because of Mat More

by Investwise8
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're so glad Matt continues to earn your support and we'll be sure to share this fantastic feedback with him. Please don't hesitate to reach out the next time our Herb Chambers BMW of Boston team can be of assistance!

April 26, 2023

Sheraz is the best. This is the 3rd car that I have purchased from him. I have complete trust in him and continually refer him whenever possible. More

by mlserrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Herb Chambers BMW of Boston responded

Sheraz and the team at Herb Chambers BMW of Boston appreciate your trust in our dealership and for recommending us to others. We're thrilled to hear that your car-buying experience has been positive and we look forward to serving you again in the future! Thank you!

April 21, 2023

It was easy to get a service appointment and the video of the inspection is very helpful More

by Gary
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Colon
Report | Print
Apr 21, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting our team, Gary! We look forward to seeing you next time. -Herb Chambers BMW of Boston

April 20, 2023

Service is alway prompt and professional from the guys who take my car to the team at the service desk to service managers. James always takes great care of me More

by EAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting Herb Chambers BMW of Boston with your vehicle's service needs! We're happy to hear James & the team always take such great care of you and we look forward to seeing you at your next visit!

April 20, 2023

The space of this dealership is not the most spacious due to the location. However, the staff are SUPER friendly and knowledgeable of their products, and that made me feel very comfortable to work with them More

by Ying
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Report | Print
Apr 21, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind comments about our Herb Chambers BMW of Boston team! We appreciate your business and hope we can be of service to you again in the future!

April 16, 2023

Great service as always. Thank you very much for your attention to detail! Really excellent ! More

by Lobio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Report | Print
Apr 18, 2023 -

Herb Chambers BMW of Boston responded

We're so happy to hear it! Thank you for rating Herb Chambers BMW of Boston five stars!

April 15, 2023

Service was good. Took longer than expected to service my car but everyone was nice. More

by portesstephanie1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samik
Report | Print
Apr 18, 2023 -

Herb Chambers BMW of Boston responded

We appreciate your patience and understanding, Stephanie! We hope that you come back to see us again and look forward to seeing you again! Thank you! - Herb Chambers BMW of Boston

April 15, 2023

Great sales and service, and service department. .friendly..knowledgable..convenient..a go to for BMW More

by TRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Dias -5 star
Report | Print
Apr 18, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting the Herb Chambers BMW of Boston team with your automotive needs! We appreciate your support and look forward to seeing you next time!

April 13, 2023

Great experience with Kevin. Straight forward sales professional who was able to assist me with my purchase and delivery faster that anticipated. More

by R-C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Herb Chambers BMW of Boston responded

We're grateful to have your kind words and a five-star rating for Kevin and the team! We hope you enjoy your new car and look forward to working with you again! Thank you! - Herb Chambers BMW of Boston

1
...
55
56
57
...
239