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Herb Chambers BMW of Boston

Boston, MA

4.8
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,402 reviews

February 08, 2023

The staff are very professional and courteous, and they make it very comfortable for customers. More

by ISR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind feedback about our Herb Chambers BMW of Boston team! We appreciate your support and look forward to serving you again next time!

February 08, 2023

This dealership is very professional and makes you feel like a valued customer. Jurrell and James did a Mn excellent job helping me and making sure I was a satisfied customer. More

by D. H.
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jurrell
Feb 08, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind feedback! We're happy to hear Jurrell & James worked hard to make sure you were satisfied and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers BMW of Boston Team

February 07, 2023

Kevin B was very accommodating. He was very professional and responsive. He helped us choose all the options right for us. More

by Tricia M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Herb Chambers BMW of Boston responded

We're so glad Kevin could assist you, Tricia! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers BMW of Boston team can be of service to you again in the future!

February 01, 2023

The sales rep Badis Boussetta was very cordial and competent. He did not need to use the arsenal of tricks usually employed by sakes reps. We were able to reach a price agreement in a very short time More

by anacleto
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Feb 03, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience! We're so glad you enjoyed working with Badis and wish you many happy miles in your new iX. Take care and thanks again for your business, from all of us here at Herb Chambers BMW of Boston!

February 01, 2023

I have purchased 3 vehicles from HC BMW. The experience has been great mainly due to the customer service I received. I have worked with Sheraz as the sales person. He is the best there is. More

by Citygirl328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie is amazing too. She helped me schedule time to come in to buy a car.
Feb 03, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting Herb Chambers BMW of Boston with your loyal business! We're so glad Sheraz, Mohammad & the rest of the team continue to earn your support and we hope you enjoy your vehicle. Take care and please don't hesitate to reach out the next time we can be of service!

February 01, 2023

We recently had to use the derive department at Herb Chambers BMW. Hi got was very helpful, kind, and professional. Definitely recommend using Herb Chambers BMW service department for all your cars More

by tmeck328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your excellent review! We appreciate your business and look forward to seeing you next time at Herb Chambers BMW of Boston!

February 01, 2023

By far the best car buying experience I've had yet. .and I purchased over 10cars over the years. Badis is simply the best. More

by Mser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your review! We're so happy that you can trust our team over the past 10 years! We look forward to seeing you next time at Herb Chambers BMW of Boston!

January 31, 2023

Badis is fantastic. He was a pleasure to work with while selecting our new car. He was extremely responsive via email and text, and supportive throughout. His honest and More

by cmessing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful feedback! We're happy to hear Badis provided you with a truly excellent car-buying experience and we'll be sure to let him know how much you appreciate his dedicated service. Thanks for choosing Herb Chambers BMW of Boston. We look forward to working with you again in the future!

January 30, 2023

Good communication from the service team. Expensive but hopefully worth the cost. I have been using this place for 10 years. More

by Bmwboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your honest feedback! We appreciate your business over the past 10 years! -Herb Chambers BMW of Boston

January 30, 2023

Great customer service by Jurell, I really love dealing with people who care about my experience more so than the product they sell. More

by Diego.osorno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience working with Jurell and we hope to see you again next time here at Herb Chambers BMW of Boston. Take care!

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