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Herb Chambers BMW of Boston

Boston, MA

4.8
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,402 reviews

January 30, 2023

I showed up at Herb Chambers BMW of Boston with my wife and 2 young kids on a Saturday. Saying they took care of us is an understatement. From our amazing sales advisor Steven Petrucci to his sales manager More

by Guillaume
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasper Abreu
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Guillaume, thank you so much for taking the time to share your experience! We're so glad Steven & the team were able to help get you behind the wheel of your dream car and we hope we can be of service to you & your family again in the future. Take care and thanks for your business, from all of us here at Herb Chambers BMW of Boston!

January 28, 2023

My experience with Higor in the service department was fantastic. I could not be happier. First Class operation! JG More

by jtgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Herb Chambers BMW of Boston responded

We're so happy to hear this! Thanks for visiting Herb Chambers BMW of Boston. Please don't hesitate to reach out if Higor & the team can be of service again in the future!

January 28, 2023

Herb Chambers BMH of Boston always does a superb job. They keep you abreast of what’s happening and have a fabulous waiting area if you want to stay. They’re pretty accurate with timing and staff are com More

by Janice S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth
Jan 30, 2023 -

Herb Chambers BMW of Boston responded

Janice, thank you for taking the time to share this wonderful feedback! We appreciate you trusting the Herb Chambers BMW of Boston team with your service needs and look forward to seeing you next time!

January 26, 2023

Great and attentive customer service and fantastic workmanship done by their well trained and attentive mechanics and service personell More

by Dcarder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers BMW of Boston Team

January 25, 2023

Had a very good experience with Sheraz at Herb Chambers in Boston throughout the purchasing process and would recommend anytime. More

by helu
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the excellent review! We're glad to hear you had a great experience working with Sheraz and we hope you'll be visiting our Herb Chambers BMW of Boston team again in the future. Take care!

January 23, 2023

Steven Pertucci was amazing! Very professional and at the same personable. David Torres as well More

by degreene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Pertucci
Jan 24, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback - we'll be sure to share it with Steven & David! Your business is much appreciated by all of us here at Herb Chambers BMW of Boston and we hope to see you again next time!

January 21, 2023

Everyone was so nice and helpful! ! The waiting for service to be done was right on time! More

by nancywluka61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Herb Chambers BMW of Boston responded

We're happy to hear that our team could make this such a great experience for you! Thank you for rating Herb Chambers BMW of Boston five stars! We'll see you next time!

January 21, 2023

I had a software issue that they resolved right away and Higor was great at keeping me informed- communication was excellent More

by Bob S
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Herb Chambers BMW of Boston responded

We're so glad Higor & the team could assist you, Bob! Thanks for choosing Herb Chambers BMW of Boston and please don't hesitate to reach out if we can be of service again in the future!

January 19, 2023

Very professional, very friendly, and nice , mr ahmed is awesome and happy to know him , More

by mohamedelfaham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! Ahmed & the team are grateful for your support and look forward to seeing you next time here at Herb Chambers BMW of Boston!

January 18, 2023

Fantastic service! !! Always love how much attention they give and I appreciate the updates for the status. More

by Marielrheingold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Herb Chambers BMW of Boston responded

Thank you for being a Herb Chambers BMW of Boston customer! It's our privilege to serve you and we look forward to your next visit!

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