Herb Chambers BMW of Boston

Explained in detail including video what service was presently needed and what service could be delayed until the next service date. The BMW service manager, Hank and my service advisor assigned to me presently needed and what service could be delayed until the next service date. The BMW service manager, Hank and my service advisor assigned to me were very helpful addressing my concerns. Recommend BMW without any reservations. More

It’s always a great experience when I leave my car there. And the only thing to improve: it’s take long time to get a car after paying And the only thing to improve: it’s take long time to get a car after paying More

The people are great, everyone was personable and attentive to our needs. Administration of the paperwork had a few hiccups, but eventually was good. attentive to our needs. Administration of the paperwork had a few hiccups, but eventually was good. More

Kevin has been so attentive to my needs and questions. He took a super good care of me, patiently elbowing through some paperwork issues of mine. I would strongly recommend him to anybody who is intereste He took a super good care of me, patiently elbowing through some paperwork issues of mine. I would strongly recommend him to anybody who is interested in purchasing or leasing BMW cars! More

It was a very mixed experience. Every few years I try to go to this dealership when I need something, but it always ends up the same. Yes, the people who I talk with on the phone ar Every few years I try to go to this dealership when I need something, but it always ends up the same. Yes, the people who I talk with on the phone are nice, the service is quick, but they ALWAYS give you absolutely EVERYTHING on the car that you could possibly fix as something you should really take care of no matter what you came in for. My husband is a mechanic so when it came in, he said that only one of the five things recommended really had to be done, and so we did that and are taking it to another mechanic he trusts who will charge WAY less, probably half - of what this particular dealership charges. I also am often in Rhode Island and the BMW dealership there is the opposite. They always try to tellme what I can do but I really really really trust them. This dealership is always going to tell you to fix EVERYTHING right now and charge top dollar even if it's not really necessary. Sad to say it but this is true. More

I have been buying and servicing my cars from this dealership for many years. Yesterday, when I brought my car in for service, I noticed that everyone was happy. They smiled, they were helpful, they m dealership for many years. Yesterday, when I brought my car in for service, I noticed that everyone was happy. They smiled, they were helpful, they made me feel good. When they realized that I needed a new inspection sticker and my registration had expired, they directed me to the person who sold me the car. Without blinking an eye he( Kevin B), went online and helped me renew my registrtation. It took more than 30 minutes! I drove home understanding why I keep going back. More

This dealership is very professional and makes you feel like a valued customer. Jurrell and James did a Mn excellent job helping me and making sure I was a satisfied customer. like a valued customer. Jurrell and James did a Mn excellent job helping me and making sure I was a satisfied customer. More

The staff are very professional and courteous, and they make it very comfortable for customers. make it very comfortable for customers. More

Kevin B was very accommodating. He was very professional and responsive. He helped us choose all the options right for us. He was very professional and responsive. He helped us choose all the options right for us. More

By far the best car buying experience I've had yet. .and I purchased over 10cars over the years. Badis is simply the best. .and I purchased over 10cars over the years. Badis is simply the best. More