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Herb Chambers BMW of Boston
Boston, MA
2,388 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,388 reviews
August 31, 2022
Higor is always attentive and responsive. The herb chambers office provides great service, free Uber rides to and from the dealership, and quick turnaround. The herb chambers office provides great service, free Uber rides to and from the dealership, and quick turnaround. More
by aw
Employees Worked With
August 30, 2022
Very nice experience- attentive staff- patience and understanding. Who le work done as I requested. understanding. Who le work done as I requested. More
by guanine.bellboy_0p
Employees Worked With
August 29, 2022
I had to bring my vehicle into the dealership due to an emergency, and Jurell was a most attentive, efficient and personable service advisor, who made sure I left with my vehicle fully repaired and safe to emergency, and Jurell was a most attentive, efficient and personable service advisor, who made sure I left with my vehicle fully repaired and safe to drive. Thank you to Jurell, and a shoutout to Hank for his polite kindness. More
by Caline Stonyford aka Gigi
August 27, 2022
Best Costumer service by julie and Jose the vale guy ! ! She’s the best and help me out sooo much !! Thanks again 🙏🏻 ! She’s the best and help me out sooo much !! Thanks again 🙏🏻 More
by Lemusfrancis
Employees Worked With
August 24, 2022
Nice and friendly service and environment. Service is always high quality, efficient and solving the problem. Service is always high quality, efficient and solving the problem. More
by gpolykoff
Employees Worked With
August 22, 2022
I am picking up my fourth car from HC BMW Boston today. Sheraz has always been my sales person. The cars are reliable and well made etc but Sheraz is really the reason I am a repeat customer. He makes Sheraz has always been my sales person. The cars are reliable and well made etc but Sheraz is really the reason I am a repeat customer. He makes buying a car uncomplicated and effortless. Always a great experience. More
by CC
Employees Worked With
August 20, 2022
Higor was very professional, cordial and friendly. A stark contrast with some of his co worker that I had to I retract with in the past. I was strongly considering never to return there, but Higor’s p A stark contrast with some of his co worker that I had to I retract with in the past. I was strongly considering never to return there, but Higor’s professionalism is making me reconsider. More
by mnoel
Employees Worked With
August 20, 2022
Worked with Jurell for the annual maintenance service and he was great, no complaints. One star removed because they did not wash and vacuum the car even though I had specifically requested it. he was great, no complaints. One star removed because they did not wash and vacuum the car even though I had specifically requested it. More
by Elvis
Employees Worked With
Jurell
