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Herb Chambers BMW of Boston
Boston, MA
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,400 reviews
June 16, 2022
Great experience from start to finish. The car I was test driving was in front and ready to go when I got there. Every employee I interacted with while there was kind, professional and kno The car I was test driving was in front and ready to go when I got there. Every employee I interacted with while there was kind, professional and knowledgeable. More
by katyg7
June 16, 2022
Unfair and misleading business practices-- Dealer non responsive to multiple requests for a "guaranteed" refund of a cancelled service agreement going on 4 months at this time. 6-15-22 I have had no in responsive to multiple requests for a "guaranteed" refund of a cancelled service agreement going on 4 months at this time. 6-15-22 I have had no interactions with the Service department, just management More
by gmkiwi1
June 13, 2022
I recently had an accident with my 5 series. I called service at Herb Chambers BMW. Luckily Samuel was there. He immediately sent a valet to help me. The tire was blown, so he called a tow t I called service at Herb Chambers BMW. Luckily Samuel was there. He immediately sent a valet to help me. The tire was blown, so he called a tow truck. He was a game changer. The service techs there are incredible. Thanks so much for your help. More
by billsommer82
Employees Worked With
June 10, 2022
Very efficient and friendly staff. Love the video of suggested repairs and the Lyft service. Love the video of suggested repairs and the Lyft service. More
by 22panky
Employees Worked With
June 08, 2022
Outstanding service . Knowledgeable staff answer questions in straightforward manner. Always patient and courteous! I believe advisors are honest! Knowledgeable staff answer questions in straightforward manner. Always patient and courteous! I believe advisors are honest! More
by pan vokonas
June 01, 2022
Two reasons why I feel safe on the road: 1. Driving my BMW X.3 2. Having Matt Krappe as my service manager. Simple as that, he’s the best!! Wish I was smart enough to land at BMW Bost Driving my BMW X.3 2. Having Matt Krappe as my service manager. Simple as that, he’s the best!! Wish I was smart enough to land at BMW Boston earlier in life. Nonetheless, couldn’t be happier being part of the family now! Thank you Matt!! More
by Wolfkie
Employees Worked With
May 25, 2022
Great. Easy. Fast. Efficient. Trust. Longtime customer and for good reason. Abdou is great.to deal with. Easy. Fast. Efficient. Trust. Longtime customer and for good reason. Abdou is great.to deal with. More
by Michael
