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Herb Chambers BMW of Boston - Service Center
Boston, MA
1,016 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,016 Reviews of Herb Chambers BMW of Boston - Service Center
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May 30, 2024
This is a review only for Matt Krappe, who runs the service department. I travel quite a distance to have Matt’s team service my car, despite two other dealers much closer. I probably would not own a service department. I travel quite a distance to have Matt’s team service my car, despite two other dealers much closer. I probably would not own a BMW were it not for Matt. More
by pna
Employees Worked With
May 17, 2024
Higor was very helpful, patiently answered all my questions, and went above and beyond for the best possible solution. questions, and went above and beyond for the best possible solution. More
by Mku
Employees Worked With
May 17, 2024
The Service Department is excellent. We just serviced our 2016 BMW at this dealership and our very positive experience with the Service Department. Matt Krappe (Service Director) and We just serviced our 2016 BMW at this dealership and our very positive experience with the Service Department. Matt Krappe (Service Director) and Higor Teixeira (Service Advisor) have repeatedly gone out of their way to be extremely helpful whenever our BMWs needed service. More
by Amber
May 11, 2024
I want to thank Samik for his outstanding help today greatly Appreciate all of your help today and will definitely will visit this location for all my vehicles needs thanks to this great experience greatly Appreciate all of your help today and will definitely will visit this location for all my vehicles needs thanks to this great experience More
by J Santiago
Employees Worked With
Samik
May 10, 2024
Very happy with my engineer Samik this time he was very professional. He listened to me, answered to my concerns and he solved the issues. Good job thank you. professional. He listened to me, answered to my concerns and he solved the issues. Good job thank you. More
by A_oganesian
Employees Worked With
Samik
May 10, 2024
Exceptional, courteous service. Repairs well carried out. Always leave with confidence after service and appreciate the well cleaned car. Repairs well carried out. Always leave with confidence after service and appreciate the well cleaned car. More
by flemings
Employees Worked With
May 05, 2024
Amazing staff creating a very comfortable environment for customers. Well done guys. Will be back soon customers. Well done guys. Will be back soon More
by paymanshok
Employees Worked With
May 04, 2024
Recent refresh of the service waiting area a mixed blessing. Proximity to sales associates’ telephone conversations is distracting unless you remember to bring your earphones. Communication on progr blessing. Proximity to sales associates’ telephone conversations is distracting unless you remember to bring your earphones. Communication on progress while waiting is good. Dealership’s refusal to share their service records with CARFAX continues to be an issue for me. More
by Shillbay
Employees Worked With
May 02, 2024
Judith was a pleasure to work with and handled the situation with care. Chat wait to visit again situation with care. Chat wait to visit again More
by Bgthree.bg
Employees Worked With
Other Employees :
Julieth
April 30, 2024
Enjoyed my experience at herb Chambers bmw, James was very helpful, service was fast and easy very helpful, service was fast and easy More
by Sagittarius02905
