Herb Chambers BMW of Boston - Service Center

The crew are very Courteous; keep customers informed, reasonable priced for the service, and nice waiting area. reasonable priced for the service, and nice waiting area. More

Best experience that I have had since first coming for service in 2009. Much more efficient, less crowded and staff was very organized. service in 2009. Much more efficient, less crowded and staff was very organized. More

First time visiting this dealership. Pleasant experience. The customer service representative explained everything that needs to be done and provided an accurate estimate time for the ca Pleasant experience. The customer service representative explained everything that needs to be done and provided an accurate estimate time for the car to be ready. More

The service department is excellent. I have been bringing my cars here since 2007 and i have always been completely satisfied. The service director, Matt Krapee and Service advisors alw I have been bringing my cars here since 2007 and i have always been completely satisfied. The service director, Matt Krapee and Service advisors always go out of their way to be helpful. I strongly recommend this service department. More

The overall service is good. However they do not return emails when problems are addressed. I also have serious reservations about the "full" inspection that is done to vehicles However they do not return emails when problems are addressed. I also have serious reservations about the "full" inspection that is done to vehicles. More

Great experience at the Herb Chambers BMW dealership in Brookline. Went in there for routine maintenance and Higor took care of me. Kept me informed, addressed all questions, and was a pleasure to talk to. Brookline. Went in there for routine maintenance and Higor took care of me. Kept me informed, addressed all questions, and was a pleasure to talk to. Great experience from start to finish. I recommend with no reservation. More

Jurell did an excellent job! Perhaps one of the best experiences I’ve ever had with getting my car serviced. 5 star customer satisfaction. Thank you! Perhaps one of the best experiences I’ve ever had with getting my car serviced. 5 star customer satisfaction. Thank you! More

Higor was super helpful. Explained things well and helped me through all of my questions. Explained things well and helped me through all of my questions. More

Quick turnaround and helpful staff. Service was transparent on costs and timing. Overall, would recommend. Service was transparent on costs and timing. Overall, would recommend. More

My car was disabled and towed to the dealer. The service was very responsive and was good about keeping me informed on the status of the work on my car. The service was very responsive and was good about keeping me informed on the status of the work on my car. More