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Herb Chambers BMW of Sudbury - Service Center
Sudbury, MA
798 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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798 Reviews of Herb Chambers BMW of Sudbury - Service Center
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Helpful March 05, 2024
Great and efficient service! It was done quickly and the car was left impecable. The appointment was quick to make and the schedule was flexible. Our experience in all has been 5 It was done quickly and the car was left impecable. The appointment was quick to make and the schedule was flexible. Our experience in all has been 5 stars! More
by yasmin sabet
Employees Worked With
March 04, 2024
My service advisor Eddie is very professional, friendly, knowledgeable,I will comeback for next service knowledgeable,I will comeback for next service More
by henry.h.ding
Employees Worked With
March 04, 2024
Yordanys made the entire process straight forward. He managed to find a loaner and made sure the car was ready in time. He managed to find a loaner and made sure the car was ready in time. More
by Giuseppe
Employees Worked With
February 27, 2024
They did a great job. The video was a great explanation. Was done on time The video was a great explanation. Was done on time More
by raydinno
Employees Worked With
February 26, 2024
Was able to get me in quickly and provided loaner which was the same as my car. This was important as I needed the room. was the same as my car. This was important as I needed the room. More
by labagl
Employees Worked With
February 23, 2024
Clean and efficient. Excellent service. Our service advisor Chavin was really great. He was so helpful and knowledgeable. He explained the work that was needed in a clear Excellent service. Our service advisor Chavin was really great. He was so helpful and knowledgeable. He explained the work that was needed in a clear and professional manner. More
by Hfigman
Employees Worked With
February 22, 2024
Excellent service. Chavin was a pleasure to work with. Very efficient and accommodating. Polite and respectful. Chavin was a pleasure to work with. Very efficient and accommodating. Polite and respectful. More
by danielmarkowitz5
Employees Worked With
February 19, 2024
My recent service experience was Horrible. In addition to other work I purchased 4 new tires. The car was returned to me with a lot of dirt on the tires and sealant spread all aver my hub cap In addition to other work I purchased 4 new tires. The car was returned to me with a lot of dirt on the tires and sealant spread all aver my hub caps/wheels. The wheels look abysmal. In addition, the auto on/off function was disabled. I called immediately and have had no response. I will not be returning to this deaerlship and will contest my payment which they require before you ever see your car. More
by verified customer
Employees Worked With
BMW of Sudbury service dept
February 12, 2024
I brought the car in for a service and requested a mini detail Travis asked if I was waiting for the car or coming back. He gave me a time frame for everything so I could make up my mind. Very thoughtful o detail Travis asked if I was waiting for the car or coming back. He gave me a time frame for everything so I could make up my mind. Very thoughtful of him. I waited for it and he was spot on about the time. More
by DS
