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Herb Chambers Honda of Burlington
Burlington, MA
3,103 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,103 reviews
August 30, 2024
Exceptional service from sales team. I’ve been coming here for the last 15 years and I always have a great experience! I’ve been coming here for the last 15 years and I always have a great experience! More
by darnelle0021
August 27, 2024
The customer service team is attentive and is good at communicating about the work that’s being done. communicating about the work that’s being done. More
by sakdag
August 19, 2024
Typical dealership appearing to try to make as much money as they possibly can. Not a pleasant experience with the salesperson. as they possibly can. Not a pleasant experience with the salesperson. More
by rcl2002
Employees Worked With
August 17, 2024
Excellent Service Chris is outstanding. i have been going there for years . I feel they are very hobesy. i have been going there for years . I feel they are very hobesy. More
by Superstition608
August 16, 2024
Always a pleasant experience with staff and explanations on auto service needs and future maintenance. on auto service needs and future maintenance. More
by Rever23
Employees Worked With
August 14, 2024
Salesperson was fine. Accessories were not installed when we came to get car so we had to return. Waited 90 minutes for finance person before even starting paperwork. H Accessories were not installed when we came to get car so we had to return. Waited 90 minutes for finance person before even starting paperwork. Had to return for another accessory on back order. Waited 3 hours in service and then was told they didn’t know how to install it so they gave me a credit and said sorry. More
by robert_rawnsley
August 11, 2024
My first time with this dealership had some issues with my new vehicle, but the wind above and beyond to resolve all these issues from salesman to the sales manager very satisfied high would highly recomme my new vehicle, but the wind above and beyond to resolve all these issues from salesman to the sales manager very satisfied high would highly recommend More
by Manual Costa
August 11, 2024
Lee Diamond was very clear and professional. I did not feel rushed or trapped the way I have felt at other dealers. I would recommend working with them at Honda of Burlington for their clarity, I did not feel rushed or trapped the way I have felt at other dealers. I would recommend working with them at Honda of Burlington for their clarity, enthusiasm, and patience. More
by BuyerHonda
August 10, 2024
I had an EXTREMELY bad experience with Herb Chambers burlington Honda. They sent me a proposal for purchasing a new Honda Accord hybrid by email. When I arrived at the dealership they changed the price burlington Honda. They sent me a proposal for purchasing a new Honda Accord hybrid by email. When I arrived at the dealership they changed the price substantially ( more than $1,000) in their favor. When I complained to the sales manager there, he said “ oh, the internet sales people are told to give those kind of prices”. I was shocked at his admitted statement. This behavior harkens back to the bait and switch tactics that gave car salespeople such a bad reputation in the first place. I will never go there again and if you go, get everything in writing. I ended up buying the vehicle at another Honda dealership which was much more ethical. More
by Meservcorp
Employees Worked With
