Herb Chambers Lexus of Sharon

Eric and team were extremely helpful identifying a major issue, researching if it was covered under warranty, and getting me set up with a brand new loaner temporarily. Seamless and nonstressful process. issue, researching if it was covered under warranty, and getting me set up with a brand new loaner temporarily. Seamless and nonstressful process. I’m highly satisfied. More

We bought a used Lexus from another dealership but have been having it serviced at Herb Chambers Sharon for all the years we’ve had it. The service is stellar. When they fix something, it stays fixed. We’v been having it serviced at Herb Chambers Sharon for all the years we’ve had it. The service is stellar. When they fix something, it stays fixed. We’ve had several service reps over the years, all good, but Ronni Travers, who has been “ours” for the last several years, is par excellence. She always goes above and beyond for us. This dealership is nearly an hour away from us but we wouldn’t think of going elsewhere. Today, we met a new member of the company; Ariel helped us with our loaner car, inspecting it for dents to note. She has eagle eyes and spotted things we could hardly see. You cannot go wrong here. More

Received a pre-collision system malfunction alert on the Lexus Enform App after Safelite replaced my windshield. Being a safety issue I wanted Lexus to look at it. I spoke with someone at Lexus who said the Lexus Enform App after Safelite replaced my windshield. Being a safety issue I wanted Lexus to look at it. I spoke with someone at Lexus who said they were going to have Mark call me to discuss the problem. Mark called me within minutes of that conversation. He scheduled an appointment to look at my car same day within a couple hours of speaking to him. They did a scan on my car right when I arrived to verify Safelite did the recalibration correctly & that everything was fine. Everything checked out fine with only a reset needing to be done. Mark & Lexus helped to resolve the issue very expeditiously. More

excellent service, support, and communication. outstanding service department. competitive pricing with pride in their work! outstanding service department. competitive pricing with pride in their work! More

I would definitely recommend Herb Chambers Lexus of Sharon to anyone looking to buy a Lexus. Sharon to anyone looking to buy a Lexus. More

This was the second complementary service for my daughters 2021 Lexus. All aspects of the service experience were excellent. daughters 2021 Lexus. All aspects of the service experience were excellent. More

This dealership is exceptional! I have been servicing my LS cars for many years, I the service is top notch! I have been servicing my LS cars for many years, I the service is top notch! More

Service excellent. Oil change and wash done in a timely manner. Ronnie was efficient and provided us prompt service Oil change and wash done in a timely manner. Ronnie was efficient and provided us prompt service More

Kevin Was awesome to sales advisor to deal with. I would recommend him to anyone who wants a great experience and great service . We can not thank him enough for all his hard work and attention to I would recommend him to anyone who wants a great experience and great service . We can not thank him enough for all his hard work and attention to detail. Great experience for sure. More

Misunderstanding of repair cost . Not a written estimate . Dealer gave me a vague verbal explanation of Repair . When I went to pick up car the cost was ten times the amount I though Not a written estimate . Dealer gave me a vague verbal explanation of Repair . When I went to pick up car the cost was ten times the amount I thought it was going to be. Some of this is my fault . I should have ask for it in writing . More