Back

Herb Chambers Lexus of Sharon

Sharon, MA

4.9
6,001 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
Contact Dealership

25 Providence Hwy, Rte. 1

Sharon, MA

02067

Directions

By Type

Showing 6,001 reviews

June 10, 2024

Gio charmed my wife into buying the car. It was something to behold. It was a real pleasure doing business with this dealership. We enjoyed simply writing a check and driving away with our More

by BB
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Gio and the team at Herb Chambers Lexus of Sharon made your car-buying experience enjoyable. Thanks for choosing us, and we hope you love your "new" car!

June 09, 2024

My salesman Rich Golden was more than helpful. Also Rich in the finance office the same. This is the nicest dealership I've ever done business at. They were both fabulous! More

by rsilarais
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Keevers
Jun 10, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience! We're delighted to hear that both Rich and our team at Herb Chambers Lexus of Sharon provided exceptional service. Enjoy your new vehicle!

June 06, 2024

Everyone was helpful and straightforward. professional staff. Both Dave and Earl and the woman at the front desk ( Cheryl?) we’re great to work with More

by sallyguadagno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Troilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl in the finance dept
Jun 06, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind words, Sally! We're glad to hear that Dave, Earl, and Cheryl made your experience at Herb Chambers Lexus of Sharon a positive one. Enjoy your new ride!

June 06, 2024

Wow! I am truly impressed with the service received at Herb Chambers Lexus of Sharon! We drove in to their lot not expecting to purchase a vehicle! Wit More

by Mokachyp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your wonderful experience! We're delighted to hear that our team at Herb Chambers Lexus of Sharon exceeded your expectations and made the process seamless. Enjoy driving your new Lexus RX 350, and we look forward to serving you again in the future!

June 06, 2024

Outstanding dealership that provides great service and professional personnel. Everyone from the Service area to the coffee counter are friendly. Love that the dealership will even call you to let you k More

by cburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Lexus of Sharon provided excellent service and kept you informed about your free services. We appreciate your support and look forward to serving you again!

June 06, 2024

Just completed my 5000 mile service and am extremely pleased with the level of customer service I received. The entire staff was beyond helpful and very professional. Thank you to all… More

by Mark Folan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Simpson
Jun 06, 2024 -

Herb Chambers Lexus of Sharon responded

Mark, we're delighted to hear that you had a great experience with our team at Herb Chambers Lexus of Sharon. Thanks for sharing your positive feedback!

June 06, 2024

The dealership took 18 days and driving my car for around 200 miles to fix a dashboard rattle in my brand new Lexus TX 350. I had to involve the Lexus corporate brand engagement Department in order for the s More

by manu240782
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Graf
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Callahan
Jun 12, 2024 -

Herb Chambers Lexus of Sharon responded

I'm sorry we have not met your expectations. Please contact me if you are still having the rattling issues. I’d be happy to attempt to assist you. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

Jun 12, 2024 -

manu240782 responded

Hello, Thanks for your response. Are you able to fix the scratches I mentioned? If so, what is that process like since I don't want to be without my car for another extended period.

June 05, 2024

I recently had the pleasure of purchasing my first EV from an outstanding salesman, Jean. His knowledge, professionalism, and genuine concern for my needs made the entire process smooth and enjoyable. More

by paulsimoes2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Swanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Prusak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuomarin Nuon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Charles
Jun 05, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that Jean provided exceptional service throughout your EV purchase at Herb Chambers Lexus of Sharon. Your kind words about his professionalism, honesty, and after-sales support mean a lot to us. We look forward to welcoming you back in 2025!

June 05, 2024

This dealership provided ample car selection, and professional personnel. Their facility was clean and spacious. More

by alliedsupplyofne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Goldwasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for highlighting the ample car selection and professional service at Herb Chambers Lexus of Sharon. We're glad to hear our clean and spacious facility met your expectations!

June 05, 2024

Excellent service as always. Scheduling is easy. Work completed on time and issues explained clearly. More

by rbroughton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Prusak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that you had another great experience with us at Herb Chambers Lexus of Sharon. Thanks for highlighting our easy scheduling and clear communication!

...
65
...