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Herb Chambers MINI of Boston

Boston, MA

4.8
802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 802 reviews

January 02, 2018

Excellent service This was my first car buying experience and David made it very simple! He was very knowledgeable about the car and extremely accommodating. I wanted More

by vmejia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

Herb Chambers MINI of Boston responded

Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers MINI. We pride ourselves on providing our guests with top notch customer service and a stress-free experience, so I'm pleased to hear that David and Kate were able to provide you with exactly that. We thank you for your business and look forward to serving you again in the future. Happy New Year! Melissa Steffy, General Manager

December 30, 2017

Mini Nation David is extremely knowledgeable of the inventory of Herb Chambers, both new and used. His patience and ability to listen to the customer and apply More

by Jeff Spencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Jan 01, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Jeff, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our MINI crew. We value your business and hope to see you again soon! Happy New Year! Melissa Steffy, General Manager

December 30, 2017

Car buying made easy I had many questions about the car and wanted a standard transmission. Brian searched for the car and that was the beginning of a great buying and dr More

by Richard H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Jan 02, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Richard, for sharing your feedback! I'm delighted to hear that you had such an enjoyable experience. We're proud of the great service that Brian provides to our guests and I'll be sure to pass along your kind words. Congratulations on your new MINI, we appreciate your business! Happy New Year! Melissa Steffy, General Manager

December 28, 2017

Consistently great experiences Just bought my 2nd MINI from here, and my experiences with Herb Chambers have been consistently positive, both with sales (most recently I worked with More

by sienar2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein
Dec 28, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much for your feedback and recommendation. I'm so glad that you have had such a positive experiences at our dealership, specifically with Brian and David. They are truly assets to this team. May you enjoy many safe and amazing miles this winter in your new MINI! Motor On! Melissa Steffy, General Manager

December 23, 2017

First Mini Would not have bought a Mini if we would not have met Brian, as simple as that. Thoughtful, honest, expertise, and helped us cut to the chase in a qu More

by drvonjako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 26, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much for your kind words. Brian is such an asset to our sales team and I'm so glad you had the opportunity to work with him. Happy Holidays! Melissa Steffy, General Manager

December 20, 2017

Great experience Service was great and made buying a car less stressful. Had a great experience in buying a new car I would definitely recommend this dealership and wi More

by Tommy 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Dec 20, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Tommy! I will be certain to let David and Moustafa know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Happy Holidays! Melissa Steffy, General Manager

December 17, 2017

Great Experience Sam is very professional and helpful through the entire purchase and my mortgage application. Even after my purchase, when I had any questions about m More

by Simin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Dec 17, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with Sam. It’s a pleasure to hear that he was so helpful and provided you with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

December 16, 2017

Friendly dealership, great cars. David has been a great help designing our Mini and keeping us abreast of production in UK. The car arrived as promised and we were on our way for a am More

by Christophe Quéva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Dec 17, 2017 -

Herb Chambers MINI of Boston responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers MINI for your purchase needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

December 14, 2017

mini contryman Brian Epstein Made the purchase of our mini seamless. The negotiations were easy and fair. I have purchased a number of cars over the years and the ex More

by Ai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 14, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to tell us about your experience with Brian! We valued your business and we look forward to serving your automotive needs for many more years to come. Motor On! Melissa Steffy, General Manager

December 10, 2017

I got my first car here Overall, great experience. It was the third day since I started learning to drive, I visited, David test drove a clubman with me.(You need some guts t More

by Joewa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Dec 10, 2017 -

Herb Chambers MINI of Boston responded

On behalf of our entire team here on Comm Ave., we thank you for your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

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