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Herb Chambers MINI of Boston

Boston, MA

4.8
802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 802 reviews

November 27, 2017

Mini one year Samuel Hesketh-Tutton made my purchase experience amazing. It was fast and easy to order and receive. He also did a great demo for me before releasing More

by Texasfoxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Nov 28, 2017 -

Herb Chambers MINI of Boston responded

Thank you, and congratulations on your new MINI! Sam is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

November 26, 2017

Thank you! We purchased a vehicle for my girlfriend from Sam a few months ago. He was very helpful throughout the entire process comparing leasing vs. buying wit More

by Johann V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 26, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Johann, for your review and compliments to our team! I am so happy to know that Sam was so helpful with you and your girlfriend's buying experience. Thank you again for your recommendation, and we hope you enjoy your new MINI! Motor On! Melissa Steffy, General Manager

November 26, 2017

Herb Chambers Mini Worrh A Visit In September 2017, I leased two Mini Coopers. Brian Epstein was my “Motoring Advisor”. Brian was there for me every step of the way, from the initia More

by Mouki70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Moustafa Hamouda
November 25, 2017

Sam was awesome Sam with his brilliant English accent and politeness made sure that we got everything we needed. He made the process run smoothly and got us a great More

by Anglophile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 26, 2017 -

Herb Chambers MINI of Boston responded

Thank you for the great feedback! I'm so glad you had a successful and positive experience with Sam here at Herb Chambers MINI. Please let us know if any other automotive needs arise in the future, as we are always happy to help! Motor On! Melissa Steffy, General Manager

November 24, 2017

Sam is the Best! I worked with Sam, and he was so helpful, friendly and knowledgeable! Not only was he able to provide me with details about the car, but he was incred More

by Georgia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 26, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much for taking the time to share your experience! We are incredibly fortunate to have Sam on our team and I'm so happy to know you enjoyed working with him. I will be sure to pass along your kind words, and please let us know if there is ever anything we can do for you. Motor On! Melissa Steffy, General Manager

November 24, 2017

The best service, prices and experience! Dear Samuel Hesketh-Tutton, thank you so much for helping me to choose the best car for me. You really did everything to give me the best price for my More

by Smanthor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Sarah Hunter
Nov 24, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share this 5-Star recommendation of Sarah and Sam! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

November 21, 2017

Efficient, informative, fun! Brian knows his stuff and respected my need for speed. He listened to what was important to me and provided the information. Friendly and smart! More

by Fall530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Nov 22, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Brian, for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come. Motor On! Melissa Steffy, General Manager

November 21, 2017

Great service and always an incredible selection My wife and I have bought from Herb Chambers MINI of Boston exclusively for the past 6 years. We trust their staff and their service department to del More

by geoffm33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Herb Chambers MINI of Boston responded

On behalf of the team here at Herb Chambers MINI, I would like to thank you and your wife for your continued business. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience with David here on DealerRater. We value your business and we wish you a very happy Thanksgiving. Motor On! Melissa Steffy, General Manager

November 20, 2017

Sam helped me find the perfect car for me My visit to Herb Chambers was my first - and it won't be my last. While I knew I wanted a Mini, I wasn't sure which model would work best for me. I wa More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 21, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much for taking the time to give us positive feedback! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come. Motor On! Melissa Steffy, General Manager

November 20, 2017

Super Experience with David and Herb Chambers MINI Great and super experience with Herb Chambers MINI of Boston and in particular with David Lopez. David was super nice, extremely knowledgeable and we More

by dan.primavera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Herb Chambers MINI of Boston responded

We really appreciate you taking the time to leave feedback for David! A quality buying experience is one of our top priorities, and David does everything he can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

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