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Herb Chambers Toyota of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
3,214 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,214 reviews

October 01, 2021

Alyssa is a top notch service advisor for the last 10yrs or so she has taken very good care of my vehicle’s. More

by jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2021 -

Herb Chambers Toyota of Auburn responded

Hi Jeff, thank you for choosing Herb Chambers Toyota of Auburn for the last 10 years! Alyssa and our team look forward to seeing you next time!

Helpful
September 30, 2021

Well done. Got me right in and completed the service in a reasonable amount of time. Thank you! More

by Ray_Raiche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin
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Sep 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting our team at Herb Chambers Toyota of Auburn! We look forward to your next appointment!

Helpful
September 30, 2021

Had a great experience dealing with Timothy Nguyen. He met all of our request And even came in on his day off to help with some service More

by patricia209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
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Oct 01, 2021 -

Herb Chambers Toyota of Auburn responded

It means the world to us to hear we've provided five-star care to you, Patricia! Thank you for taking the time to leave Timothy and the Herb Chambers Toyota of Auburn team your review!

Helpful
September 30, 2021

As usual, my service was done quickly and professionally. Martin Dodd, my service advisor, kept me up to date as things progressed. Excellent value for money. More

by Jmartin291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
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Sep 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for being a Herb Chambers Toyota of Auburn customer! We appreciate your kind review and look forward to your next visit!

Helpful
September 29, 2021

Great service would recommend anyone to visit my guy jimmy he will get you the best deal on anything More

by WilmyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
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Sep 29, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your kind words! We're glad Jimmy and the Herb Chambers Toyota of Auburn team earned your five-star rating!

Helpful
September 29, 2021

Cole was an awesome and very polite salesman and very helpful! I would recommend him to anyone! Thank you so much!! Iove my new Toyota RAV XLE🥰 Brenda Cove More

by Bcove
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for recognizing the hard work that Cole did during your recent visit! We hope you enjoy your new Toyota RAV XLE! See you at your first service appointment at Herb Chambers Toyota of Auburn!

Helpful
September 29, 2021

Cole is the best! Very professional! Enjoyed his honesty and personality! Very helpful and knowledgeable! More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Parzych
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Sep 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for considering Cole the best, Cindy! We hope to see you next time at Herb Chambers Toyota of Auburn!

Helpful
September 28, 2021

Car left dirty inside. Food on inside of passenger front door handle and passenger side dash More

by Kenpdur
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for bringing this to my attention. I will be looking into this situation further with the team and making sure that it gets addressed appropriately. If there's any additional feedback you'd like to share, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

Helpful
September 27, 2021

They are always friendly, helpful to any questions I ask and accommodating! This dealership is totally refreshing! More

by Patty Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
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Sep 28, 2021 -

Herb Chambers Toyota of Auburn responded

Wow, thank you so much for the wonderful feedback! We're so glad to have you as a Herb Chambers Toyota of Auburn customer and look forward to your next visit with us!

Helpful
September 27, 2021

Was awesome!! Super fast and super friendly!! Thanks to James for a great first experience at Herb Chambers!! More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for a superb review, Sarah! James and our team welcome you to the Herb Chambers Toyota of Auburn family!

Helpful
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