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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,573 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,573 reviews

July 14, 2021

This was my second time buying a vehicle from herb chambers of auburn in four months. They are extremely personable very professional and helpful you get the best deal in any way they possibly can. I More

by Megan_Mangano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Herb Chambers Toyota of Auburn responded

Megan, It means so much to us that you were able to find the right vehicle with Cole's help! They are an important member of our team and we're thrilled to hear they've helped you feel like part of the family here at Herb Chambers Toyota of Auburn! We hope you enjoy your new ride for many miles to come and visit us again!

July 14, 2021

Courteous and helpful. Go above and beyond to accommodate you. At our service today, Alisha explained precisely what our vehicle needed, how long it would take and the exact charge. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Herb Chambers Toyota of Auburn responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

July 13, 2021

A very pleasant service experience! (recall - fuel pump) James patiently answered all of my questions. He called me promptly when my Sienna was ready. And the vehicle was ready a little ahead of time, actua More

by golas1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Toyota of Auburn responded

We appreciate the great feedback about James and our team! Thanks for your business, from all of us here at Herb Chambers Toyota of Auburn and we'll see you next time!

July 12, 2021

Herb Chambers Toyota is Excellent the service is excellent and friendly will be continuing service at this Dealership in the future. Have been with the dealership for years. More

by Hillclimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are thankful to have you as a customer.

July 12, 2021

Fast and attentiveNo waitFree water and coffee Fast and attentive No wait Free water and coffee Clean Clean Clean clean clean clean clean clean clean clean clean clean clean clean Had to us More

by asafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jul 12, 2021 -

asafer responded

Hi

Jul 13, 2021 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

July 10, 2021

What an extraordinary experience. Great staff and team. Quick and easy process. Would recommend to friends and family. Dont bring your Toyota anywhere else but here. More

by Cnk20z1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers Toyota of Auburn responded

Your review made our day! Thank you so much for sharing your Herb Chambers Toyota of Auburn experience, and safe travels!

July 10, 2021

Pleasant people. However, I did not like the $2000. Dealer markup above msrp. Also, their price quote to install a trailer hitch was triple the normal cost. Had to go elsewhere for that. More

by Gilr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Beaulieu, Matt Parzych, Cierra Pellot
Jul 12, 2021 -

Herb Chambers Toyota of Auburn responded

We appreciate your honest feedback and rating. We encourage you to reach out to us if you have any questions or concerns. Thank you! We hope you love your new ride! - Herb Chambers Toyota of Auburn

July 09, 2021

Martin has been my rock. He really cares for the person behind the customer. This is a rare quality within business these days. I called in,had no appointment,and reported my headlight was out. I had to co More

by desertbonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Jul 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks for the five-star rating and kind words! We're happy Martin has continued to make your experience so great! - Herb Chambers Toyota of Auburn

July 09, 2021

Great place to purchase or service a vehicle, friendly and knowledgeable staff, would recommend them to other family and friends for servicing there vehicles ect. More

by cjhebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boun Vilayvanh, Chan Nguyen
Jul 12, 2021 -

Herb Chambers Toyota of Auburn responded

We are honored to receive your support. Thank you! - Herb Chambers Toyota of Auburn Team

July 09, 2021

I have always had a good experience at Herb Chambers Toyota in Auburn. They are very attentive to my needs and can get me in the same day service. Everyone is very friendly and efficient. More

by JHP&JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to submit this amazing feedback. Glad to hear that you are consistently impressed with the service we offer here at Herb Chambers Toyota of Auburn!

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