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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,573 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,573 reviews

July 08, 2021

Alyssa is a fantastic representative. She saved me $700 by contacting Toyota about my water pump problem on my 2017 RAV 4 with 60K miles that I was not happy with since the car is relatively new. Thanks so More

by Meunier, Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Meunier, Robert responded

Alyssa Moran is a tremendous asset to Herb Chambers Toyota. She is a caring service representative who cares about her customers. Always a pleasure to work with her.

July 08, 2021

I have been going to herb chambers of auburn about 20 years. Had 4 prius’s over the years and a couple of trucks. I have a very good contact there that I trust Alyssa Moran. Ask for her when you go. Know More

by jpvento
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen, Issa Naalbandyan
Jul 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your years of support! We are so lucky to have loyal customers like you at Herb Chambers Toyota of Auburn and appreciate your feedback on Alyssa and the team. Take care!

July 08, 2021

Very neat environment with an excellent customer service. Representative was very respectful and honest in explaining the available options that helped us to make a choice. Car prices are pretty cool compare More

by Gloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Quayson
Jul 08, 2021 -

Herb Chambers Toyota of Auburn responded

Gloria, Your confidence in us makes our day! Thank you so much! - Herb Chambers Toyota of Auburn

July 08, 2021

Great dealership and wonderful people to work with. Went in for a service and they were very professional, friendly and did a great job. Give it a try. More

by Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Jul 08, 2021 -

Herb Chambers Toyota of Auburn responded

We are honored to receive your support, Johnson. Thank you! - Herb Chambers Toyota of Auburn Team

July 07, 2021

Great Service. I Have been taking my Toyotas here for many years. Martin always goes above and beyond expectations and he always explains what needs to be done thoroughly. More

by sao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jul 08, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your years of business here at Herb Chambers Toyota of Auburn! We're so happy to know that you can always count on Martin to go above and beyond for you!

July 07, 2021

The people at herb Chambers are very friendly. The service managers are very understanding and listen to all of your concerns. I have bought multiple cars from the dealership and have been going to th More

by Domenic D'Agostino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting our team with your vehicle, Domenic! It means a lot that we've earned your business and we look forward to seeing you next time! - Herb Chambers Toyota of Auburn

July 03, 2021

Alyssa helped me with getting my Jeep serviced! Thanks Alyssa!! More

by taftnatashaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you! We're glad to hear Alyssa made this a great experience! – Herb Chambers Toyota of Auburn

July 01, 2021

I had a minor, but inconvenient problem right after I drove my new car off the lot. Jose Rodriguez at the sales department went the extra mile to solve the problem. Martin in the service department w More

by Planetmarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rodriguez and Martin, Bryan Arroyo
Jul 01, 2021 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear our team went above and beyond to take care of everything for you. We appreciate you sharing this experience and hope you will reach out if you need anything more! - Herb Chambers Toyota of Auburn Team

June 30, 2021

Boone was great to work with he kept me in the loop. I’m Boone was great to work with he kept me in the loop. I’m also happy I was able to get my tow reimbursed even though it takes 2 weeks. My situation c More

by jldodge29
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Boone
Jul 01, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks for sharing your experience with Boone! It's our pleasure to take care of this for you and hope you will reach out if there is anything more we can do.

June 30, 2021

It’s a good job ! Dat service is great job More

by Dannyle1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat
Jul 01, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn, we appreciate your positive feedback!

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