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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,573 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,573 reviews

June 29, 2021

We have bought 8 cars over the years for ourselves and family and won’t go anywhere else, Top notch dealer and the team is very helpful and truly care. More

by Kelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Herb Chambers Toyota of Auburn responded

Kelle, thank you for visiting our team over the years! We hope to have you as a customer for life at Herb Chambers Toyota of Auburn!

June 29, 2021

Love the leadership at this dealership. Many thanks to Jeff Krasner who knows the importance of great service to his customers! More

by HWelsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Herb Chambers Toyota of Auburn responded

We are honored to receive your support of Jeff and our team. Thank you! - Herb Chambers Toyota of Auburn Team

June 29, 2021

José Rodriguez offered an outstanding service, including help after the sale. A real advocate, he made the process easy and went the extra mile. We’re very happy with his service and would highly recommen More

by Planetmarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Jun 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your kind words about Jose. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Herb Chambers Toyota of Auburn

June 29, 2021

Great service and very helpful staff and very efficient work. More

by Cora51
Recommend Dealer
Yes
Employees Worked With
Bour
Jun 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn, we appreciate your positive feedback!

June 28, 2021

We bought a 2021 Highlander last week. We ate in the process of building our credit and Dan went above and beyond! When Toyota originally said no, Dan called his contact at the bank. As of last week my More

by Chrismillbury1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hoang
Jun 29, 2021 -

Herb Chambers Toyota of Auburn responded

Congratulations on your wife's new 2021 Highlander! We appreciate the great shoutout to Dan and Dylan! It makes our day to know we've provided a five-star experience! - Herb Chambers Toyota of Auburn

June 27, 2021

Very friendly personal,Only necessary repairing and Very friendly personal, Only necessary repairing and service. Clean car after service, no grease or gasoline inside the car. If any other services re More

by Anatoly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jun 29, 2021 -

Herb Chambers Toyota of Auburn responded

Your confidence in us makes our day! Thank you so much! We'll see you at your next appointment! - Herb Chambers Toyota of Auburn

June 26, 2021

Service definitely not up to par. Many parts left unassembled when car was picked up More

by Jani.pandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Jul 21, 2021 -

Herb Chambers Toyota of Auburn responded

Hello, We appreciate your feedback and regret to hear about this unsatisfactory service visit. Please contact me so we can talk about these concerns and resolve them. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

June 25, 2021

My husband has shopped for trucks here and has always gone back. He bought me a Venza and I love it. Edvin was excellent and took good care of us More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edvin Hasani
Jun 25, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are thankful to have you as a customer.

June 25, 2021

Convenient, professional, wide selection of vehicles and helpful sakes and service personnel. More

by Cchubley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service techs who worked on my vehicle - excellent
Jun 25, 2021 -

Herb Chambers Toyota of Auburn responded

This is so great to hear! Thank you! - Herb Chambers Toyota of Auburn

June 25, 2021

Fast service figured out the problem another dealership couldn’t figure out More

by Harrtoyotasuxs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Herb Chambers Toyota of Auburn responded

We're glad we cold take care of you! Thanks for visiting us at Herb Chambers Toyota of Auburn!

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