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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,560 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,560 reviews

January 16, 2021

They did a Great job fast work on my 2018 Tacoma. Also has. A recall which they took care of quickly. You all need to expand your bandwidth on your guest WiFi. Super slow! More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Holes in frame were not filled properly.l would like to know where the under coating is.I will finish the job myself. More

by Joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2021

Tony always does the service on my vehicle and always does a fantastic job. He noticed that my inspection was due when I forgot to request this and made sure this was taken care of. More

by mtetreau
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Choun, Tony
Jan 20, 2021 -

Herb Chambers Toyota of Auburn responded

mtetreau - Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the Toyota of Auburn family! Tony is a valued member of the team and we're so happy to hear that he took such good care of you. Please let us know if there is anything else we can help with! - Herb Chambers Toyota of Auburn team

January 08, 2021

Very professional, friendly and as timely as was possible based on the work that was required. It was a routine maintenance appointment coupled with a safety recall for a fuel pump on my mini van. More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Jan 14, 2021 -

Herb Chambers Toyota of Auburn responded

Brandon - Thank you for the five-star review! We're so happy to hear that our service department was able to assist you with your recall and maintenance. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Toyota of Auburn team

January 02, 2021

Great approach to customers.From receptionist to Great approach to customers. From receptionist to management. Everyone was professional, respectful, friendly and attentive. I was not pushing to bu More

by valeriafalstad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sidney, reception , Tomi Tsitsos, Andrew Pappas
Jan 04, 2021 -

Herb Chambers Toyota of Auburn responded

valeriafalstad - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Toyota of Auburn experience. We're so pleased to hear that our team proudly represented this dealership and provided you with such great service. Congratulations on your new RAV4! We wish you many happy and safe miles! - Herb Chambers Toyota of Auburn team

December 29, 2020

Alysa is a awesome service writer she is always very pleasant and helpful. I would recommend anyone to this dealership. Also Matt P the guy who I bought my car from. More

by PB1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

PB1959 - Thank you for providing us with this great feedback! Alyssa and Matt are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers Toyota of Auburn team

December 26, 2020

Everything went better than I could have thought. The time involved in dropping the truck off and in picking it up was remarkable and so easy.I would highly recommend this service to anyone. More

by Liod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

Liod - Thank you for sharing your experience with us! We're so pleased to hear that our team was able to assist you with your service needs in a quick and timely manner. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Toyota of Auburn team

December 19, 2020

Exceptional professional service I had from Issa. Highly recommend him for any of your car needs! Issa had me in and out in no time. Andrew handled my financing it no time at all professional and no pressur More

by magsma43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Naalbandyan, Andrew Pappas
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

magsma43 - Thank you so much for your kind words! We are pleased to hear that Issa and Andrew were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again! - Herb Chambers Toyota of Auburn team

December 14, 2020

I had my Toyota Rav4 in for its 10,000 mile check and was in and out of there in half hour no problems. Service tech was very friendly and I have no complaints. More

by cmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

cmartin - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our service department! If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Toyota of Auburn team

December 12, 2020

I’m glad I bought my new Toyota from her chambers. They stick bye their word. The service is also very professionally handled. Thank you More

by Mr.jordanbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Herb Chambers Toyota of Auburn responded

Mr.jordanbrooks - Thank you for taking the time to share your encouraging words and kind recommendation of our dealership! At Herb Chambers Toyota of Auburn, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

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