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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,525 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,525 reviews

August 22, 2017

I really love this dealership !! the staff here are always great.Ijust leased a 2017 Tacoma and the general manager Dan Bortolussi was very helpfull. He wanted to know exactly what I More

by Sammey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback! We're delighted to know that you had such an enjoyable experience. We're proud of the great service that Marque provides to our customers and I'll be sure to pass along your kind words. Congratulations on your new Tacoma, we appreciate your business! Best, Dan Bortolussi, General Manager

August 22, 2017

Excellent I won't buy a car anywhere else! They were very nice and made the process easy and exciting for me! Best experience I have ever had purchasing a vehic More

by Dallas1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Kennedy and Jeff. We value your business and hope to see you again soon! Best, Dan Bortolussi, General Manager

August 20, 2017

Absolutely wonderful This is the third vehicle I've purchased with Marque Hoenig. I would never ever go anywhere else. He is the most honest and trustworthy agent I've eve More

by Sharon hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Sharon, so much for your feedback and recommendation. We're so glad that you have had such positive experiences working with Marque! He is truly an asset to this team. May you enjoy many safe and amazing miles this summer in your new Toyota! Best, Dan Bortolussi, General Manager

August 16, 2017

Sales Representative Yusef is great. Thank you so much Yusef, you are such a helpful, patient and awesome. I will refer my friends to you. You have great qualities for customer services More

by padam ghimirey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Thomas
Aug 17, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Yusef. He is certainly a valuable member of our team. Thank you again and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

August 15, 2017

Exceptional Salesman!! I just recently leased a new Rav 4 with the help from Jimmy. My family and I have bought many cars with Jimmy's help and we will continue to do so. He More

by Apinto
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Aug 15, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to write this review! I'm so pleased to know that Jimmy made your new RAV4 buying experience a stellar one, and I'll be sure to pass along the kind words to him. Thank you for your feedback and we look forward to doing business with you again! Best, Dan Bortolussi, General Manager

August 09, 2017

Excellent experience!! Thank you to all of the staff for making this an easy & simple experience! Working with Kamran was awesome. He is very responsive, knowledgeable & pe More

by April Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamran Asif
Aug 09, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, April, for sharing this terrific feedback and for choosing Herb Chambers Toyota of Auburn for your automotive needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

August 09, 2017

New RAV4 Hybird Yusef knew the car inside and out. Very helpful with test drive and closing the deal. Had a service appointment today for sticker and he came over and More

by tom morin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Thomas
Aug 10, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Tom, for taking the time to share your experience with Yusef! It’s a pleasure to read that he was so helpful and provided you with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

August 08, 2017

Easy Car-Buying Experience Marque made the experience straightforward and simple. He was very responsive and helpful throughout the entire process. I will be back again when it More

by Jessica Dion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Jessica, for taking the time to share your experience. Marque truly is a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Dan Bortolussi, General Manager

August 07, 2017

Bait and Switch I inquired about leasing a 2017 Toyota Tacoma Limited. I received an email that seemed like a really good deal $292/ month for 36 months with $2000 d More

by jojojohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Merrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2017

Outstanding Service Once again I have leased a Toyota Tacoma from Jimmy Eldean. I have been dealing with Jimmy for many years now and he always takes care of my self and More

by Derek Koziak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eldean, Dylan Hoang
Aug 07, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Derek, for taking the time to write this review. We appreciate your feedback and your continued business over the years. Please let Jimmy, Shawn, Dylan or myself know if there is anything we may assist you with in the future. Best, Dan Bortolussi, General Manager

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