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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,525 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,525 reviews

August 06, 2017

Uplifting Thank you Meagan Marquis from Hyundai of Auburn for referring me to this dealership. There is a amazing uplifting staff here. Thank you Jimmy, Dylan, More

by Pickard94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos, Jimmy Eldean, Dylan Hoang
Aug 07, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the Herb Chambers family! Meagan from Hyundai Auburn along with Tomi, Dylan and Jimmy are valued members of the team and I'm so happy to know that he took such good care of you. Please let us know if there is anything else we can help with. Best, Dan Bortolussi, General Manager

August 01, 2017

Yusef,A True Professional Yusef helped my husband and I find the right vehicle. He explained everything Inside and out to help us Make the right choice. Couldn't have provided More

by Jmoullas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Thomas
Aug 01, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for leaving us your feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Best, Dan Bortolussi, General Manager

July 31, 2017

Yusef great sales person ever Yusef was great he met me at the door and had me take a seat and asked me if i wanted any thing to drink . yusef went beyond as far as i am concerend More

by bugsybunny47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Thomas
Jul 31, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Ronald! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. It is great to know that you enjoyed working with Yusef, we think he's great too! Thank you for your feedback and we look forward to welcoming you back in the future. Best, Dan Bortolussi, General Manager

July 30, 2017

Terrific experience It was a wonderful experience. The sales staff (Yusef) was very friendly and knowledgeable. They were very responsive without applying pressure to bu More

by schmonna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yusef Thomas
Jul 30, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! We are truly lucky to have such wonderful people working here like Dhimitri and Yusef. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Dan Bortolussi, General Manager

July 26, 2017

The experience was pressureless The salesperson (Yusef Thomas) is a true gentleman. He was very helpful without exerting pressure to purchase. Mr. Thomas answered all of our questi More

by oreo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Thomas
Jul 26, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! We truly value your business and hope to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

July 21, 2017

so far so good ! thank you Kennedy Lidonde We started the purchase process of our new 2017 Toyota Rav4 Hybrid back on 7/17.. so far things are going great .. We will be picking up the car on Mo More

by George Quist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Pat and George, so much for the wonderful review. Samantha, Kennedy and Andi are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

July 14, 2017

First time buyer experience! The idea of buying and researching for a new car has been incredibly stressful for me, but I had the best, best, best sales representative and experie More

by ntomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Shea
Jul 14, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to recognize Heather and Cierra. I'm so happy to know that they were able to provide you with a pleasant time purchasing your new car. It's great that we were able to gain your trust in our business. Thank you for your business and we look forward to assisting you with your future sales and service needs. Best, Dan Bortolussi, General Manager

July 11, 2017

Great experience! The staff was very friendly and attentive. Made looking for a car comfortable and they were very patient with looking for the right car for me. More

by Rivera17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Romero
Jul 11, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

July 09, 2017

Excellent customer service! Outstanding customer service! Salesman and client relationships are so important. I"m a repeat customer and there is a reason. Marque always makes More

by Paisley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for your wonderful feedback! Best, Dan Bortolussi, General Manager

July 08, 2017

Vehicle Purchase I was very happy to work with Tim. He was very helpful and brought me through the whole purchase process. I would recommend Tim and Herb Chambers Toyo More

by TammiPecha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Dalton
Jul 10, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Tammi! Time and time again Tim and Andi have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Dan Bortolussi, General Manager

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