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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,569 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,569 reviews

February 01, 2017

New Family Vehicle My wife and I have been customers of Herb Chambers Toyota for many years now. Tim Dalton is phenomenal at what he does and makes the car buying proce More

by ALowney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Feb 01, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to review us. I will be sure to let Tim know that you spoke highly of him. Thank you again for these kind comments and we look forward to your next visit! Best, Dan Bortolussi, General Manager

February 01, 2017

Great overall experience Got an awesome deal and excellent customer service when leasing a vehicle three years ago from Herb Chambers Toyota. Stephane was able to get the pri More

by Customer from NJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin
Feb 01, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind words. We are truly lucky to have such wonderful people working here, like Stephane. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Dan Bortolussi, General Manager

January 27, 2017

Great Experience! My husband and I recently purchased a car at Herb Chambers Toyota in Auburn and the service we received was outstanding. The dealership itself was cle More

by emily9802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2017 -

Herb Chambers Toyota of Auburn responded

We really appreciate your kind words about you and your husbands experience with Dhimitri. I'm so glad to know he provided you with 5-Star service. Words like comfortable, easy and great experience are what we hope to hear from all of our guests and I'm so happy to know that was reflected in your experience. Thank you for your business and please let us know if we can be of further assistance. Best, Dan Bortolussi, General Manager

January 27, 2017

Exceptional service and overall experience Excellent service from an incredible staff. Gabriella, Marque, Stephane, and Shawn all went above and beyond to find us the perfect vehicle at an awe More

by maitiesteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Gabriella Normandin
Jan 30, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Gabriella, Shawn, Marque and Stephane provide to our customers and we'll be sure to pass along your kind words. Thank you again, we really appreciate your business! Best, Dan Bortolussi, General Manager

January 25, 2017

Great Experience thanks Anthony! Anthony Murgo was amazing! We were looking for a crossover and Anthony let us try the RAV4 and the Venza. We ended up with the RAV4 and he went above More

by lmrawan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Murgo
Jan 25, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Anthony was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Dan Bortolussi, General Manager

January 25, 2017

Casandra Bonilla As I walked up to the entrance a sales rep immediately asked what I could be helped with. I literally told him I just wanted to pick someones brain in More

by CBonilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Jan 25, 2017 -

Herb Chambers Toyota of Auburn responded

What terrific feedback, thank you! I'm so happy to read that your experience with Jimmy was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Dan Bortolussi, General Manager

January 11, 2017

Couldn't Be Better I recently purchased a 2017 Toyota Highlander for my wife. My salesperson Kennedy was extremely helpful throughout the whole process. He even stood ou More

by jimtebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Jim! We appreciate you leaving such a kind review. We think Kennedy is great, and we're glad you and your wife did too! We value your business and please let us know if we can assist you in the future. Best, Dan Bortolussi, General Manager

January 10, 2017

Friendly Great salesman, very personal, worked with me on the price, made car buying fun and answered questions when asked, would definitely recommend this pla More

by Jc25jc25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych, Anthony Murgo
Jan 11, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for your wonderful remarks. We are so happy to know you had a fun time buying your new vehicle. We appreciate your recommendation and we hope to see you again in the future. Best, Dan Bortolussi, General Manager

January 02, 2017

Dhimitri lako was great We are at Toyota herb chamber in Auburn Ma and we close the deal on a Toyota Rava 4 with a very nice and professional salesman. I just want to say th More

by Erocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you and Happy New Year! We strive to offer all of our guests' exceptional service both before and after the sale. Employees like Dhimitri make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Dan Bortolussi, General Manager

January 01, 2017

2017 Highlander I love my new Highlander, Monish was an astounding salesperson. See him for your next vehicle, he'll make you happy. Thank you very much Monish. More

by Malisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Herb Chambers Toyota of Auburn responded

Happy New Year and thank you so much for leaving us a review, Malisha! We'll be sure to tell Monish what a great job he is doing! Many thanks and happy driving! Best, Dan Bortolussi, General Manager

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