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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,569 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,569 reviews

November 22, 2016

Kennedy Lidondeis a kick-ass salesaman My experince with this dealership has been positive so far. I have dealt with two other Toyota dealerships and have found their service unprofessiona More

by CarChic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedy Lidonde, Stephane Jovin, Stephane Jovin
November 21, 2016

purchased a new truck Had a great experience with Tim Dalton and love my 2017 Tacoma. Got a great price and he's an up front good salesman. His attention to the sale was ex More

by AnneD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Nov 21, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Anne! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Tim was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

November 21, 2016

Love the service Thank you so much David Tran and Dylan Hoang for the wonderful experience with the new RAV4. Every thing were quick and easy, we got the new car in sa More

by Lelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hoang, David Tran
Nov 21, 2016 -

Herb Chambers Toyota of Auburn responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Dan Bortolussi, General Manager

November 20, 2016

Fourth new ToyotA from this store Here I thank you guys again, seven month ago my father picked up a new corolla and today was I, this is the fourth car from this dealer the first bein More

by Carsmartguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imad Benelkour, Michael Demers, Stephane Jovin, Chan Nguyen, Dylan Hoang
Nov 21, 2016 -

Herb Chambers Toyota of Auburn responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you your father. We thank you for your continued business and look forward to the opportunity to serve your automotive needs again in the future. Best, Dan Bortolussi, General Manager

November 19, 2016

A must place to buy Toyota in Central Massachusetts. Had a very good experience buying a Toyota Highlander today. Started by working with David Tran, who was outstanding. He was very responsive, answered More

by vietfame2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tran
Nov 21, 2016 -

Herb Chambers Toyota of Auburn responded

This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased David was able to do exactly that. Thank you and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

November 19, 2016

Very happy I purchased a 2017 tundra from Wael on 11/13/2016 and would have to say that I'm very happy with the whole experience. Wael was very knowable and hel More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Aldayoub
Nov 21, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Ken, for your business and we look forward to helping with your automotive needs in the future! Best, Dan Bortolussi, General Manager

November 19, 2016

Purchase of RAV4 2017 I purchased a 2017 RAV4 on Veterans Day, Justin Gresenz was my sales consultant and he helped me find exactly what I wanted and needed. He listened to More

by Happy new SUV owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Stockert, Justin Gresenz
Nov 21, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you and congratulations on your new RAV4! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

November 17, 2016

Stress free experience The service was outstanding, stress free and overall a great experience. Jimmy helped book my first service appointment. He made sure my registrati More

by Jrmangini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Demers, Stephane Jovin, Jimmy Eldean
Nov 17, 2016 -

Herb Chambers Toyota of Auburn responded

Wow, thank you, for the wonderful review! I'm so glad to know Michael, Jimmy and Stephane were able to provide you with such a positive experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again! Best, Dan Bortolussi, General Manager

November 16, 2016

We are back again!! Imad and Kennedy made our car leasing experience so easy! We have been loyal customers for 10 years or more. It is great to have a hassle free exper More

by Fergus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imad Benelkour, Martin Dodd
Nov 16, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Kennedy, Martin and Imad make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Dan Bortolussi, General Manager

November 15, 2016

My expetience at Herb Chambers of Auburn with Tim Dalton I have been a customer of Herb Chambers of Auburn for many years. The constant in all of my years of being a customer is dealing with Tim Dalton. Tim More

by py51549
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Nov 15, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for your glowing review, Paul! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Tim Dalton make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Dan Bortolussi, General Manager

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