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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,608 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,608 reviews

February 24, 2017

"Excelente persona y muy profesional" Este consecionario cuenta con un personal muy profesional y calificado en los que tú puedes confiar Francisco Ardon es una persona muy amable,educado More

by Marvin1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Ardon
Feb 24, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Francisco. He is truly an asset to this team. Thank you again! Best, Dan Bortolussi, General Manager

February 22, 2017

Kudos--again! Thanks to Tim Dalton and Shawn Merrick for making our latest Corolla leasing experience so easy and convenient. We'll keep coming back to Herb Chambe More

by nbcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Timothy Dalton
Feb 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for the five-star review! We're so happy to hear that Tim and Shawn were able to assist you with your Toyota Corolla. They are real assets to our team and I know they will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Dan Bortolussi, General Manager

February 18, 2017

Beyond excellent.very professional Imad and marque went out of their way to make my herb chambers experience a very positive one. This is the third vehicle we have bought here. As long More

by Msalva7157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imad Benelkour, Christopher Stockert, Matt Parzych
Feb 19, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your kind words and continued business! I'm so happy to know that Dhimitri, Matt, Chris and Imad were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Dan Bortolussi, General Manager

February 17, 2017

Great experience Definitely the best car buying experience I ever had. I got the best price for trade in and the new vehicle I purchased. Fast and excellent More

by Digga82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! We truly appreciate hearing feedback from our customers! I'm so happy to know that Shawn and Dhimitri were able to provide you with the best buying experience you've ever had. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Dan Bortolussi, General Manager

February 12, 2017

Excellent Service, Professional, Honest -Knowledgeable! We just left Harr Toyota and would NEVER go back there after being treated so horribly, lied to and sworn at. They love to get you in the door and jus More

by Highlandergrl16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Demers
Feb 13, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Lauren! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Toyota. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Marque and Mike were able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Dan Bortolussi, General Manager

February 10, 2017

Hard worker This dealership was extremely professional in appearance. He was not pushy and really seemed to understand my needs. I will recommend Julio Romero. Gr More

by Bilikisu
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Romero
Feb 10, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience with our dealership, specifically with Shawn and Julio. They are truly assets to this team. May you enjoy many safe and amazing miles this winter! Best, Dan Bortolussi, General Manager

February 09, 2017

Outstanding Experience We were recently in the market for a pre-owned vehicle and the staff at Toyota of Auburn were exceptional. We were very particular seeking a specific More

by AlanH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Merrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Alan, so much for your kind words. We truly appreciate the opportunity to earn your business. Shawn and Dhimitri's ability to connect with customers, product knowledge, and friendly personalities make them such valuable team members. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Dan Bortolussi, General Manager

February 04, 2017

New Car Purchase I was treated courteously and professionally from the minute I walked through the door. I told them what we were looking for and Isaac & Tomi were aw More

by DanKlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos, Matt Parzych, Lissette Nunez, Isaac Berko
Feb 06, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Dan! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. Thank you for your business and we look forward to welcoming you back in the future. Best, Dan Bortolussi, General Manager

February 02, 2017

Very pleased once again. This is my 3rd vehicle through Herb Chambers Toyota of Auburn. This was my best experience yet largely due to my salesman (and I would be pleased to c More

by Gerry MacLean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stockert, Chan Nguyen
Feb 02, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Gerry, for taking the time to write this review. I'm so happy to read that your 3rd buying experience with Kennedy was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Kennedy, Christopher and Chan did just that! We appreciate your business and look forward to seeing you again. Best, Dan Bortolussi, General Manager

February 01, 2017

New Family Vehicle My wife and I have been customers of Herb Chambers Toyota for many years now. Tim Dalton is phenomenal at what he does and makes the car buying proce More

by ALowney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Feb 01, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to review us. I will be sure to let Tim know that you spoke highly of him. Thank you again for these kind comments and we look forward to your next visit! Best, Dan Bortolussi, General Manager

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