Herb Chambers Toyota of Auburn

Satisfied out-of-state buyer We were a bit apprehensive about purchasing a new car from a dealer who was so far out away from us and out of state at that, almost an hour away from We were a bit apprehensive about purchasing a new car from a dealer who was so far out away from us and out of state at that, almost an hour away from our home in Connecticut. However, we were able to get the car we wanted at the price we were willing to pay and the process was flawless including bringing in the car from another dealer north of Boston then registering it in Connecticut and delivering it to our doorstep. We already knew what we wanted when we called Herb Chambers Toyota looking for pricing. We did most of our negotiating over the telephone. Sales person Francisco Ardon managed the process for us so that we only had to confirm the details and sign the paperwork when we came for our visit. Our only criticism is that we spent too much time at the dealership waiting to finalize the financing paperwork. Toyota was offering promotional interest rates which attracted a lot of interest and that seems to have caused a bottleneck in the financing office. Still, it was worth the wait for a terrific rate and, once we got into the office, things went quickly and we were on our way. A couple of days later Francisco met us at our door and handed us the keys. Before he left he patiently walked us through the operating instructions for the various bells, whistles and safety features of our new Rav4 Hybrid. This review page does not offer a place to rate our new Rav4 Hybrid but it deserves five stars of its own. More

A Great Deal Dhimitri Lako found me the great car that I was looking for with a great price. He got me good value for my trade and handled the whole transaction w Dhimitri Lako found me the great car that I was looking for with a great price. He got me good value for my trade and handled the whole transaction with professionalism and grace. He took care of everything without any delays. I love my new car. More

Fantastic service! I've been here several time for both sales and service and each time is fantastic! Kennedy is a top notch sales consultant and I bring all my family t I've been here several time for both sales and service and each time is fantastic! Kennedy is a top notch sales consultant and I bring all my family to as well and Chan in service is my go to for anything! I highly recommend them for anything you need! More

A 1 sales and financial team!!! Justin in sales and Chris in finance made my car purchase/lease stress free! Kudos to a dealership where I didn't have to spend HOURS in a day to choo Justin in sales and Chris in finance made my car purchase/lease stress free! Kudos to a dealership where I didn't have to spend HOURS in a day to choose, purchase and literally drive away!! More

Fantastic Service I recently brought in my RAV4 for service. I dealt with Chan Nguyen and he was extremely pleasant to deal with. He was very helpful and throrough in t I recently brought in my RAV4 for service. I dealt with Chan Nguyen and he was extremely pleasant to deal with. He was very helpful and throrough in the explanation of what was done to my vehicle. I most definitely will bring my vehicle and other vehicles in my family back to herb chambers for service. Jeff Krasner the service manager is also so nice whenever I go in for service. Herb chambers is definitely the place to bring your vehicle. More

Very friendly and funny staff Justin was my salesman and he did an awesome job, he was very knowledgable about the Toyota Hylander! He was very polite as not to bash/bad mouth the Justin was my salesman and he did an awesome job, he was very knowledgable about the Toyota Hylander! He was very polite as not to bash/bad mouth the competitor SUV's that I was comparing to the Hylander. More

The best purchase! I was so excited with the he purchase I made with JImmy! I am so happy with my Subaru Forester and am glad that Jimmy was the sales man I dealt with. I was so excited with the he purchase I made with JImmy! I am so happy with my Subaru Forester and am glad that Jimmy was the sales man I dealt with. He is such a kind and knowledgable person. He made sure I was happy with my purchase and that I was knowledgable about it. I left the dealership with all my questions answered and was excited driving my new car! I recommend this dealership and especially having Jimmy as your sales person. Thank you so much Jimmy and staff! More

Outstanding Sales Associate and Dealership I begin my review with Jimmy "The Whiz Kid" Eldean. An outstanding individual who is bright, knowledgeable, articulate and caring whose motto " We wil I begin my review with Jimmy "The Whiz Kid" Eldean. An outstanding individual who is bright, knowledgeable, articulate and caring whose motto " We will make it happen"reflects his philosophy and attitude.attitude. toward the customer. This is my third time out if the box with Jimmy and the experience in working with him has just been delightful. Additionally, kudos to Daniel Bortolussi the manager for running an outstanding dealership. He has never failed to stop by and say hello when I am there for service or the leasing of a new vehicle. I would be remiss If I did not mention Shawn Merrick who completed the transaction smoothly and efficiently in rapid time. A real professional. Of course I stopped by to say hello to Jeff Krasner who runs a wonderful service department and I already have my six month service booked with Alyssa Barile. In the final analysis dealing with the Chambers organization is like dealing with family. It is truly a wonderful experience. More

The best sales associate!! This was probably the best experience I've ever had purchasing a Toyota Highlander with the help of Jimmy Eldean. He stuck with me throughout the whol This was probably the best experience I've ever had purchasing a Toyota Highlander with the help of Jimmy Eldean. He stuck with me throughout the whole process, made sure I was receiving the best deal, and had all of his attention on me. He's amazing!!! More

Definitely coming back Went in to herb chambers for a service for my Toyota 4runner. And was greeted by chan nguyen. He was very polite, always had a smile and his customer Went in to herb chambers for a service for my Toyota 4runner. And was greeted by chan nguyen. He was very polite, always had a smile and his customer service was top notch. My experience here was 100 times better than other places I have been to in the past. More