Herb Chambers Toyota of Auburn

Consistently Great Purchase Experience! I've now purchased my 3rd Toyota truck from Herb Chambers Toyota and can't say enough of good things about this dealership. 5 stars is definitely I've now purchased my 3rd Toyota truck from Herb Chambers Toyota and can't say enough of good things about this dealership. 5 stars is definitely not high-enough a scale to describe the overall fantastic sales and customer service experience. More

Deal of the Century I had 2 cars to trade in for 2 new vehicles. Went to HARR Ford and asked them for their best deal. They gave me an offer. Then I went to Herb Chambers I had 2 cars to trade in for 2 new vehicles. Went to HARR Ford and asked them for their best deal. They gave me an offer. Then I went to Herb Chambers in Auburn. I dealt with Mike Demers an Al AZIZL. They gave me the deal of the century! I called HARR Ford to let them know how I made out and they said their offer was impossible. Mike and Al were very easy to deal with and I feel satisfied with the outcome. It was great doing business with Herb Chambers and I'll be back for my next car. More

2014 Rav4 What an experience! Every single staff member I encountered here were extremely friendly. I worked with Dan, Mike, and Kennedy, and each and every on What an experience! Every single staff member I encountered here were extremely friendly. I worked with Dan, Mike, and Kennedy, and each and every one of them were not only super friendly, but they did not try to sell me anything that I didn't need; very personable and not pushy in the least! I had a horrible experience across the street at Herb Chambers Hyundai, but my faith was full restored the minute I walked into the doors here! My dad had just recently purchased a vehicle from Kennedy as well, and had nothing but great things to say as well. Thank you so much for making my car shopping experience nothing but the best! More

Made Car Shopping Easy Mike Demers was an outstanding car salesman to work with. He went above and beyond to listen to our needs and help us find a car that worked best for Mike Demers was an outstanding car salesman to work with. He went above and beyond to listen to our needs and help us find a car that worked best for our family. He went above and beyond and even added leather seats to the car that we purchased. I would highly recommend this dealership. More

Great dealership . . . . I am on my 6th car from them! I have been leasing from Herb Chambers Auburn since 2008. Both my Camry and my wife's Venza came from there. I could not ask for more helpful and prof I have been leasing from Herb Chambers Auburn since 2008. Both my Camry and my wife's Venza came from there. I could not ask for more helpful and professional treatment. They are the best! More

Hello I wish that both of the stores will see this letter as well as anyone else in your company if it was up to me as I feel this is the reason why people I wish that both of the stores will see this letter as well as anyone else in your company if it was up to me as I feel this is the reason why people should go to Herb Chambers. To Whom It May Concern: Hello, my name is Alexander and I would like to share with you this story. On my day off as my girlfriend needed a car, we had decided to go to her usual place where her and her family always buy cars. She only wanted a Honda CR-V, nothing else. The place was Boch Honda. As we had sat there, I had received my normal, routinely follow-up call from Alyssa Baril that my 2012 Toyota Camry was due for an oil change. This made me think of my friends at Herb Chambers Toyota of Auburn. Now, since my girlfriend only wanted to buy a Honda I had told that to Mr. Dan Bortolussi, who had right away told me to call Herb Chambers Honda of Westborough and promised me that they would meet or beat the deal. Sure enough, after speaking with Mr. Chris Carima we had left the Boch store and went on our way to Herb Chambers Honda of Westborough to see him. As we were driving there I had once again received a call back from Mr. Dan Bortolussi, who had told me that they have amazing deals on Toyotas and they were so good that I had no other choice to go and see what they had to offer. As soon as I got to Herb Chambers Toyota of Auburn, my girlfriend had already made it to the Finance department and was sitting down with Mr. Adam Tremblay at Honda of Westborough, who had, by the way, called me without me taking extra measures, to let me know not to worry that my girlfriend will be in good hands and everything will go smoothly and will be easy. As soon as I stepped my foot through the door at Herb Chambers Toyota of Auburn, my sales person, Mr. Andi Xhacka and his manager Mr. Shawn Merrick greeted me at the door and pointed me in the direction of my new vehicle which had already been prepped and parked outside for me to test drive. The car drove awesome but the best part about it was when I came back from the test drive, Mr. Andi Xhacka had everything ready. After speaking with Mr. Shawn Merrick in the finance department I was in heaven as my paperwork was so easily approved and done on time. He was amazing. Thanks once again Herb Chambers and thank you for making me feel as a part of a family instead of just like a customer. I will always return back to your stores and I can only hope that within most or all of them I will find a general manager who is always going an extra mile for every customer such as Mr. Dan Bortolussi, of Herb Chambers Toyota of Auburn. He made it all happen for us once again. I will be sending him everyone I know More

2014 Tacoma, 2014 RAV4, and finally 2014 Tundra - REALLY! What a journey and through it all Sal Sassone has been the most supportive and attentive person we have ever worked with. You can buy a car/truck at What a journey and through it all Sal Sassone has been the most supportive and attentive person we have ever worked with. You can buy a car/truck at any dealership but to have a dealership make you feel special, treat you kindly regardless of the MANY twists and turns and time it takes, is hard to find. We found that with Sal at Herb Chambers Toyota in Auburn. Mike Demers, Sales Manager, was also helping us every step of the way. Just happy that we are final at the end of our journey and will be picking up our new RED Tundra this week. Thanks to Sal and Mike and Dan Bortolussi GM, for putting up with us. More

Great dealership I have bought 3 cares and recently sold one back, since we are downsizing. I feel as if I am dealing with family. We brought friends with us, and th I have bought 3 cares and recently sold one back, since we are downsizing. I feel as if I am dealing with family. We brought friends with us, and they ended up buying a new prius v. We have always been treated extremely will. Shaun merrick makes each transaction almost fun. We have dealt with Tony and Kennedy when we bought cars. Both did not pressure us and gave us all the time we needed. Great place! More

2014 Corolla Good experience had at Herb Chambers Toyota Scion of Auburn. Would most definitely recommend working with Grant for this process. The negotiations por Good experience had at Herb Chambers Toyota Scion of Auburn. Would most definitely recommend working with Grant for this process. The negotiations portion of the deal is where my experience changed a bit. The sales manager, Stephane, was very friendly throughout the whole process. However, he came across too assertive in trying to get the deal done, Be sure to analyze the offer sheets and calculate the interest rate on your own, as he attempted to get me to sign at a rate nearly 5 times what I should have been financed at, without alerting me of the rate up front. Additionally, be cautious when entering on the premise that they will match competitors best offers. I entered with an offer from a competitor for a specific vehicle number, only to be told that they wouldn't match it. The true reason that I stayed after this and the interest rate situation was that I really enjoyed the customer service that Grant provided. More