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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,512 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,512 reviews

November 14, 2023

I fell that we should not have been charged for new tire. We purchased a warranty on tires when we purchased the car. I wasn't there when the service was performed. More

by thegardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wasn't there
Nov 15, 2023 -

Herb Chambers Toyota of Auburn responded

We appreciate your feedback and understand the concern about the tire charge. At Herb Chambers Toyota of Auburn, we strive to ensure all warranty details are clear. We'd like to look into this for you - please reach out so we can address any misunderstandings together!

November 14, 2023

We had such a great experience with Hai Lam at the leadership, he was so kind, helpful and responsive with all of our inquiries and requests. He went above and beyond to find the vehicles that we want More

by vmaltorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're glad to know that you had a great experience with Hai at Herb Chambers Toyota of Auburn. Our team is always here to help and make sure your needs are met. We look forward to serving you again in the future! Safe travels!

November 14, 2023

Our experience with Cole in the sales department and Jim in service has been excellent. Every detail was handled quickly and professionally. More

by crazylabs44
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that our team at Herb Chambers Toyota of Auburn, especially Cole and Jim, provided you with an excellent experience. Thanks for the positive feedback!

November 13, 2023

I had a great experience purchasing a 2023 Rav 4 Hybrid from Derek B! He even came in on his day off to finish the sale. Very knowledgeable and communicative. So happy with my new car! More

by Cathleencasillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
Nov 14, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Cathleen, thank you for the 5-star rating! We're glad to know that Derek went the extra mile for you at Herb Chambers Toyota of Auburn. We'll see you next time! Enjoy your new 2023 Rav 4 Hybrid!

November 13, 2023

Nicholas made my whole experience fast and easy. He showed me all of my available options to make sure I purchased the exact vehicle I wanted. He communicates with me daily, keeping me updated on wh More

by TinaM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Herb Chambers Toyota of Auburn responded

Tina, it's great to know Nicholas provided you with such a positive experience at Herb Chambers Toyota of Auburn. We're glad he could help find the perfect vehicle for you! Thanks for recommending us to your family and friends.

November 11, 2023

Service depart very friendly and helpful. Explained every part of the repairs well. Thank you More

by evoras527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your vehicle's repairs! We appreciate the positive feedback about your experience and hope you won't hesitate to reach out if we can be of service again in the future!

November 11, 2023

It was Cole that made the experience so wonderful. I will tell anyone buying a Toyota he is the man. He is just a great honest man and it was a pleasure doing business with him More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that Cole made your experience at Herb Chambers Toyota of Auburn a memorable one! Your recommendation means the world to us. Enjoy your new Toyota and thanks for choosing our dealership!

Nov 13, 2023 -

Me responded

It is truly my pleasure. It was a great experience all around.

November 09, 2023

Marque was very helpful and knowledgeable. He answered all my questions throughly and was helpful setting up the car Wi-Fi. More

by Dean082661
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Vinh Pham
Nov 10, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know Marque was able to assist you with all your questions here at Herb Chambers Toyota of Auburn. Thanks for sharing this positive feedback and enjoy your new vehicle!

November 08, 2023

My experience at Herb Chambers Toyota was nothing short of spectacular. From the moment that I walked into the dealership I felt comfortable. Chris was my salesperson, and he made my car buying experience More

by HC29tc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinh Pham, Alexis Strozina
Nov 08, 2023 -

Herb Chambers Toyota of Auburn responded

We're delighted to know that you had a spectacular experience with Chris at Herb Chambers Toyota of Auburn! It's great to learn about your comfort and ease during the car buying process. We look forward to seeing you again when it's time for another purchase!

November 01, 2023

Everyone was nice and very jelpful with taking care of any issues would definitely recommend to others More

by gdag123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Larry Rodriguez
Nov 02, 2023 -

Herb Chambers Toyota of Auburn responded

We appreciate your positive feedback and recommendation! Our team at Herb Chambers Toyota of Auburn is always here to help. Thanks for choosing us!

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