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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,531 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,531 reviews

July 29, 2023

MY experience with Derek was very professional with no sales pressure at all. Very nice personality. Glad to have him as my salesman. Would recommend him to friends and family in the future. More

by gkoke45
Recommend Dealer
Yes
Employees Worked With
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu Nguyen
Jul 31, 2023 -

Herb Chambers Toyota of Auburn responded

We're delighted to know that Derek provided a professional and pressure-free experience at Herb Chambers Toyota of Auburn. We appreciate your recommendation, and we look forward to assisting you again in the future!

July 29, 2023

As always it great It’s a very nice place to bring my truck. Thank you very much for excellent service More

by Johnecoughlin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marque
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Hey John, Thank you for the 5-star rating! We're happy to hear that you had a great experience at Herb Chambers Toyota of Auburn. We'll see you again!

July 29, 2023

Excellent customer service! ! Took the car right in, explained the problem, reasonable price, easy Peary. More

by Pfanjoy4
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're happy to hear that you had an excellent experience with our team at Herb Chambers Toyota of Auburn. We look forward to assisting you again in the future!

July 28, 2023

Easy to work with no xx. They also quickly move through paperwork and other activities More

by Airjunkie2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Great service management. They take time to listen and act accordingly. I’m very pleased with their process More

by lindaconlon70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the fantastic review! We're happy to hear our team took such wonderful care of you and we hope we can be of service again in the future. Take care! - Herb Chambers Toyota of Auburn

July 28, 2023

I love my Rav4 Derek was great and Dimitri was good too! Thanks so much! More

by jamessavaged1
Recommend Dealer
Yes
Employees Worked With
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitri Lako , Vu Nguyen
Jul 31, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review, James! Derek, Dimitri & the rest of the team are happy to hear you're loving your new RAV4 and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

July 27, 2023

James was a pleasure to deal with. He was very responsive. I would go here again More

by jegaction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Herb Chambers Toyota of Auburn responded

We're happy to hear that you had a positive experience with James at Herb Chambers Toyota of Auburn! Thank you for your kind feedback! We'll see you on your next visit! Safe travels!

July 27, 2023

Service advisor Kevin Kobel hits all the benchmarks for providing exceptional customer service. I have referred my friends and family to him and they all agree. He is fast, friendly, and consistent. More

by A. Lew
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

A. Lew responded

My family and I have been buying cars from the Herb Chambers Motor Group since the 1980's. Service advisor Kevin Kobel always greets and thanks me for being a long term loyal customer to the Herb Chambers brand. I always leave feeling like a valued customer.

July 26, 2023

I've been a customer for over 15 years and never had a bad experience! More

by dolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for being a loyal customer for over 15 years! We're thrilled to have earned your trust and provided excellent experiences at Herb Chambers Toyota of Auburn. We'll see you next time!

July 26, 2023

Great experience at routine service appointment. Was greeted quickly and reviewed the planned service that completed quickly. In and out in around 30 minutes More

by Fred O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Fred, thank you for the great review! We're glad to hear that our team provided you with an appointment that was quick and efficient. We strive for such experiences and look forward to seeing you next time! - The Herb Chambers Toyota of Auburn Team

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