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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,158 Reviews

1,158 Reviews of Herb Chambers Toyota of Auburn - Service Center

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May 12, 2025

Always great service. Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services More

by gtlyras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive experience with Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided friendly and pressure-free service. We look forward to assisting you again in the future!

May 09, 2025

Great, I like to bring my car there , the costumer services is excellent, good job More

by louis_ruthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Herb Chambers Toyota of Auburn responded

Louis, thank you for trusting the Herb Chambers Toyota of Auburn team with your vehicle's service needs! We look forward to seeing you again next time!

May 07, 2025

Had an oil change done yesterday they did not change the sticker on the window it still says 11:24 not sure if they even did the oil change also they were supposed to do a state inspection sticker and I lef More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Herb Chambers Toyota of Auburn responded

Don, thank you for bringing this to our attention. I understand your concerns and would appreciate the chance to speak with you directly to review what happened during your visit. Please feel free to reach out at your convenience so we can look into this further. Respectfully, Dan Bortolussi – General Manager – dbortolussi@herbchambers.com

May 05, 2025

My service was scheduled quickly and at the time I requested. The service department got me in before my scheduled time and it was completed quickly More

by Masse0922
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn was able to accommodate your schedule and provide efficient service. Thank you for sharing your experience! Safe travels!

May 03, 2025

Great sales and service. . experience is always top class. Marque in sales and Dat in service are a dream team. More

by justfjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Herb Chambers Toyota of Auburn responded

justfjohnson, it's fantastic to hear that Marque and Dat provided you with top-class service at Herb Chambers Toyota of Auburn. We appreciate your feedback and look forward to serving you again!

May 02, 2025

Awesome service and very nice employees. I highly recommend this dealership when purchasing a vehicle More

by ssampson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the high recommendation! We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided awesome service. We look forward to assisting you again in the future!

May 01, 2025

Alyssa provided great customer service, as usual. She made my experience memorable. Thank you, Alyssa!! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Herb Chambers Toyota of Auburn responded

Patricia, we're delighted to hear that Alyssa made your experience memorable at Herb Chambers Toyota of Auburn. Thank you for sharing this wonderful feedback!

May 01, 2025

Always great service at this location. The staff is friendly and knowledgeable. I usually make an appointment and they always take care of me on time. While you wait for your vehicle, More

by MistiH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that you consistently enjoy the service & facilities at Herb Chambers Toyota of Auburn! Thank you for your loyalty!

April 30, 2025

Fast punctual service, and knowledgeable of what needed to be done, definitely recommend, will be back again More

by Newyork1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for recommending Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided fast and knowledgeable service. Looking forward to your next visit! Safe travels!

April 29, 2025

Alyssa is great, oil changes are fast and cheap, Their quotes on other services are too high, But you usually get in and out of there pretty fast More

by Walsh.tom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Herb Chambers Toyota of Auburn responded

Hi Walsh! Thank you for sharing your feedback! We're glad to hear Alyssa and our team at Herb Chambers Toyota of Auburn provided quick oil changes. We appreciate your input on service quotes and will consider it. Safe travels!