Herb Chambers Toyota of Auburn - Service Center

Service and tech issues with James B. concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no b concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no brake inspection! After oil change,I had to bring my car back in cause tire rotation was’nt done as requested. . (Jose Jijon-Gaspar was the technician) .Called to address the tire pressure issue with JIm and he just laughed and brushed me off! Called Jeff Krasner to further address the issues and he expressed no concern whatsoever by a don’t care attitude, getting rushed off the phone and practically hung up on! That’s very poor customer service! Rude as well! They show no concern for customers needs as they advertise! Made no effort to make things right! Very poor experience. I’ll take my oil change business elsewhere. I will not do business with Herb Chambers Toyota ever again. , More

As always James took excellent care of me and fully resolved my issues. I’ve never been disappointed by his service, the dealership should never let him go!! Thanks again!! resolved my issues. I’ve never been disappointed by his service, the dealership should never let him go!! Thanks again!! More

We had a wonderful experience with Herb Chambers Toyota and especially with Julian in the service department. He helped us with our replacement of our flat tire (which was under warranty) he took care of e and especially with Julian in the service department. He helped us with our replacement of our flat tire (which was under warranty) he took care of everything we needed and asked for. A very pleasurable experience and highly recommend Herb Chambers Toyota and would definitely work with Kulian again. More

Excellent customer service, fair prices on services, and they always do quality and timely work on my car. they always do quality and timely work on my car. More

Thx james take care. . Recall Rav4 2018..My Wife and I very happy thx🙏 you 10 stars . Recall Rav4 2018..My Wife and I very happy thx🙏 you 10 stars More

Had the pleasure to work with Jennifer yesterday for my scheduled oil change.Even without an appointment she made the necessary adjustments for completion. Upon which I found my hood did not close and latc scheduled oil change.Even without an appointment she made the necessary adjustments for completion. Upon which I found my hood did not close and latch correctly, she contacted a technician and he resolved the issue. Many thanks to Jennifer More

I was greeted immediately with a smile. Very friendly staff. My vehicle was done promptly within an hour and very happy. Very friendly staff. My vehicle was done promptly within an hour and very happy. More

Service manager Alicia was awesome. She help me out with looking at new tires. And so polite. I would give her a ten rating She help me out with looking at new tires. And so polite. I would give her a ten rating More

Always great service. Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services More

Great, I like to bring my car there , the costumer services is excellent, good job services is excellent, good job More