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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,183 Reviews

1,183 Reviews of Herb Chambers Toyota of Auburn - Service Center

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June 20, 2025

Great service advisor she did not keep me waiting. As always service was done well and promptly. More

by mroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers Toyota of Auburn Team

June 19, 2025

Alyssa than you so much. Always a great experience with the service and the prices at the Herb Chambers Toyota of Auburn. More

by sukiamin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Herb Chambers Toyota of Auburn responded

Sukiamin, we're delighted to hear that Alyssa and the team at Herb Chambers Toyota of Auburn provided you with a great experience. Thank you for your kind words!

June 18, 2025

Courteous, friendly , dealership that has your best interests at heart. Always a pleasure visiting them More

by herb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We're delighted to hear that your visits to Herb Chambers Toyota of Auburn have been enjoyable. We look forward to seeing you again soon!

June 06, 2025

Service was prompt and efficient. Mechanic really explained what was wrong with my vehicle and explained it simple enough for me to understand. The service was excellent. Thank you J. More

by marisgirls4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Jun 09, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that you had an excellent service experience at Herb Chambers Toyota of Auburn! It's great to know our team provided clear explanations and efficient care for your vehicle. Thank you for choosing us!

June 04, 2025

They are always very knowledgeable and helpful and a clean and welcoming environment. Best Dealership around More

by Ktsweeneyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Herb Chambers Toyota of Auburn responded

Ktsweeneyjr, thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Toyota of Auburn consistently provides a knowledgeable and welcoming experience. We appreciate your support!

June 01, 2025

Always good service and service provider there and suggest the needs for my vehicle. TY More

by tjvasilescu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Herb Chambers Toyota of Auburn responded

Your glowing review brightened our day! Hope to see you again soon! - Herb Chambers Toyota of Auburn

May 30, 2025

Jenn and Alyssa are amazing! Always super nice and always take care of you 🩵 I always have a great experience at the dealership More

by Jillianmontville6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We're delighted to hear that Jenn and Alyssa have consistently provided great service at Herb Chambers Toyota of Auburn. We look forward to your next visit!

May 30, 2025

I am very pleased with the sales and service at Herb Chambers Toyota of Auburn. The best dealer experience I’ve ever had - and I have purchased or leased 14 or 15 cars before coming here. More

by Cgentile33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive feedback about Herb Chambers Toyota of Auburn! We look forward to continuing to serve you in the future!

May 28, 2025

I went in for my scheduled oil change service and they took me on time or pleasant and professional finding I needed an air cabin filter and did not pressure me for other services that were not necessary More

by skye_schiappa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 28, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your visit for an oil change at Herb Chambers Toyota of Auburn was efficient and pressure-free. Our team aims to provide timely service while maintaining a professional approach, so it's great to know we've hit the mark! Thanks for sharing your experience with us!

May 27, 2025

Service and tech issues with James B. concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no b More

by dpdakota03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the review. It's disappointing that we didn't meet the standards of care and professionalism you deserve, especially regarding communication and attention to detail. We value customer feedback as it helps us improve, so if you're open to discussing this further or have any other concerns, please reach out directly. Thanks again for bringing this to our attention. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com