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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,183 Reviews

1,183 Reviews of Herb Chambers Toyota of Auburn - Service Center

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May 24, 2025

As always James took excellent care of me and fully resolved my issues. I’ve never been disappointed by his service, the dealership should never let him go!! Thanks again!! More

by Ub122011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with James at Herb Chambers Toyota of Auburn! We're delighted to hear that he consistently provides excellent service and takes great care of our customers. Your feedback is greatly appreciated, and we'll be sure to pass it along!

May 23, 2025

Excellent customer service, fair prices on services, and they always do quality and timely work on my car. More

by dfont79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers Toyota of Auburn responded

Hi! Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Toyota of Auburn consistently provides excellent service and fair pricing. We look forward to continuing to take care of your car needs!

May 23, 2025

Thx james take care. . Recall Rav4 2018..My Wife and I very happy thx🙏 you 10 stars More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers Toyota of Auburn responded

Hi Luis! Thank you so much for your kind words and support at Herb Chambers Toyota of Auburn! We're really glad we were able to take care of the recall on your 2018 Toyota RAV4. It was a pleasure working with you and your wife. We're thrilled to hear you're both happy with the service.

May 23, 2025

We had a wonderful experience with Herb Chambers Toyota and especially with Julian in the service department. He helped us with our replacement of our flat tire (which was under warranty) he took care of e More

by jamie_panucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Herb Chambers Toyota of Auburn responded

Hi Jamie! We're delighted to hear that Julian and the Herb Chambers Toyota of Auburn team provided you with such a positive experience. Thank you for recommending us, and we look forward to assisting you again in the future!

May 22, 2025

Had the pleasure to work with Jennifer yesterday for my scheduled oil change.Even without an appointment she made the necessary adjustments for completion. Upon which I found my hood did not close and latc More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Herb Chambers Toyota of Auburn responded

Bill, we're delighted to hear that Jennifer was able to assist you so efficiently at Herb Chambers Toyota of Auburn. Thank you for sharing your experience and trusting us with your vehicle's care!

May 19, 2025

I was greeted immediately with a smile. Very friendly staff. My vehicle was done promptly within an hour and very happy. More

by fafahalinka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided you with friendly and efficient service. Thank you for sharing your experience!

May 13, 2025

Service manager Alicia was awesome. She help me out with looking at new tires. And so polite. I would give her a ten rating More

by Bubbab1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the fantastic feedback! We're delighted to hear that Alicia provided such helpful service during your recent visit here at Herb Chambers Toyota of Auburn. We'll be sure to pass along your kind words!

May 12, 2025

Always great service. Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services More

by gtlyras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive experience with Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided friendly and pressure-free service. We look forward to assisting you again in the future!

May 09, 2025

Great, I like to bring my car there , the costumer services is excellent, good job More

by louis_ruthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Herb Chambers Toyota of Auburn responded

Louis, thank you for trusting the Herb Chambers Toyota of Auburn team with your vehicle's service needs! We look forward to seeing you again next time!

May 07, 2025

Had an oil change done yesterday they did not change the sticker on the window it still says 11:24 not sure if they even did the oil change also they were supposed to do a state inspection sticker and I lef More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Herb Chambers Toyota of Auburn responded

Don, thank you for bringing this to our attention. I understand your concerns and would appreciate the chance to speak with you directly to review what happened during your visit. Please feel free to reach out at your convenience so we can look into this further. Respectfully, Dan Bortolussi – General Manager – dbortolussi@herbchambers.com

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