Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy to make convenient appointments. The staff is always cordial and respectful. Also, the mechanics have always made repairs and maintenance to my car correctly the first time. Finally, The staff is always cordial and respectful. Also, the mechanics have always made repairs and maintenance to my car correctly the first time. Finally, over the years I found Herb Gordon to be fair and honest. More
Herb Gordon Subaru in Fairland has been constantly giving their best customer service. Michael Goodman has been my service rep and always provides way beyond. He explained vehicle inspection results and gave their best customer service. Michael Goodman has been my service rep and always provides way beyond. He explained vehicle inspection results and gave excellent service cost savings. Building is clean, quiet and staff are always cheerful. More
Friendly staff, great prices, great work knowledgeable staff has a comfortable waiting area great atmosphere. staff has a comfortable waiting area great atmosphere. More
Herb Gordon has an excellent service center. I just received the best service on my Outback that I have ever experienced. Luis and the service manager went above and beyond to get my car fixed a I just received the best service on my Outback that I have ever experienced. Luis and the service manager went above and beyond to get my car fixed at the best price possible. I am happy to be a part of the Subaru family. From the loaner to the communication to the repairs, I could not be happier. Thanks More
Great service! I’ve been using this dealership for years- they’re wonderful! Try them! I’ve been using this dealership for years- they’re wonderful! Try them! More
It's easy to schedule, work is always performed within the promised time frame, the waiting area is clean and pleasant, everyone is helpful and respectful, and my 11 year old Forester is humming along jus the promised time frame, the waiting area is clean and pleasant, everyone is helpful and respectful, and my 11 year old Forester is humming along just like when it was new. More
I had a headlight out and my 88 year old mother in the car with me. Michael was so respectful as my mom has a walker and he made sure she could make it safely in the building at took great care of us and car with me. Michael was so respectful as my mom has a walker and he made sure she could make it safely in the building at took great care of us and very promptly. You don’t always see great service these days and to have it was a pleasant surprise, Thank you! More
Excellent customer service. I am very pleased with my salesman Al Goldberg. Very knowledgeable about the car I purchased I am very pleased with my salesman Al Goldberg. Very knowledgeable about the car I purchased More
This was my first experience with Herb Gordon and I was very pleased. Your Service Advisor called me this morning and offered to move my appointment up to a more convenient time, which worked very well fo very pleased. Your Service Advisor called me this morning and offered to move my appointment up to a more convenient time, which worked very well for me. He thoroughly explained everything that would be done on my visit. My car was done on-time (but because I didn't look at my phone, I didn't know that for about 40 minutes, and I was sitting about 10 feet away from the service desk, so that was a little weird). But the car was well taken care of and I appreciate the attention. Luis Prada was great! More
I am very pleased with the sales experience. I didn't feel pushed to purchase right away. Excellent customer service experience. Thanks, Brandon for being patient with all my concerns. Thanks, M I didn't feel pushed to purchase right away. Excellent customer service experience. Thanks, Brandon for being patient with all my concerns. Thanks, Marc for treating me as your family. More