
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Thank you as always Vitaliy! Accommodated my schedule and was able to get my Subaru serviced and on my way ahead of time. Accommodated my schedule and was able to get my Subaru serviced and on my way ahead of time. More
My wife and I met Debbie when we visited the dealership shortly after our car was stolen. She was sympathetic to our situation and respected that we were on a fact-finding mission as our insurance claim wo shortly after our car was stolen. She was sympathetic to our situation and respected that we were on a fact-finding mission as our insurance claim worked itself out. Debbie listened to what we wanted, offered suggestions and let us take a few test drives before we left with the hope we would hear back from her. True to her word, Debbie texted a few weeks later saying she had found the Forester for us — and she was absolutely right! Once my wife and I decided to buy it we were in the very capable hands of the rest of the dealership staff. But before we left Debbie made sure to take the time to walk my wife through all the dashboard functions and controls. Debbie is the kind of person you dream about selling you a car — friendly, knowledgeable and trustworthy. More
The service at Herb Gordon Subaru is outstanding. They greet you as you come and make sure you are comfortable during the wait. I felt like my oil change was very quick. They greet you as you come and make sure you are comfortable during the wait. I felt like my oil change was very quick. More
This is the best dealership I've ever encountered. I have a pleasant experience everytime. Their logistics are smooth from start to finish, they're communicative, and I feel like I can trust them no I have a pleasant experience everytime. Their logistics are smooth from start to finish, they're communicative, and I feel like I can trust them not to try overcharging or adding on unnecessary maintenance. More
Vitaly and staff are super professionals. They get the job done quickly and efficiently. Could not have a better group taking care of business! Service is impeccable. They get the job done quickly and efficiently. Could not have a better group taking care of business! Service is impeccable. More
Luis went above and beyond for me- I’ve been having some difficulties with my car’s battery and have visited the dealership a few times because of it. Luis was communicative, kind, and eager to figure what difficulties with my car’s battery and have visited the dealership a few times because of it. Luis was communicative, kind, and eager to figure what was going on with my car. Always had a smile on his face! Very satisfied with my experience at Herb Gordon. I chalk that up to Luis! GIVE THAT MAN A RAISE! More
Michael Goodman is a good man! I like this dealership and their service! Good prices and good quality I like this dealership and their service! Good prices and good quality More
I came in without an appointment. My Service Advisor Vitaliy advised me that was not a problem. We discussed what I needed done and reminded me that I could get a free car wash. He My Service Advisor Vitaliy advised me that was not a problem. We discussed what I needed done and reminded me that I could get a free car wash. He told me the wait time would be 1-1/2 - 2 hours. The service waiting area has coffee and snacks available (free). The waiting area was comfortable. My service advisor gave me updates on the progress. My vehicle was ready when promised. This service is consistent with my previous visits to Herb Gordon Subaru. I love ‘em! More
Fast, polite honest. Does great work. Employees are knowledgeable and care about customer service and experience. Does great work. Employees are knowledgeable and care about customer service and experience. More
One reason I bought two new Subarus at Herb Gordan is the quality of the service department. quality of the service department. More