
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Mr. Hirsch epitomizes the "Subaru Experience." No pressure, No hassle, No upselling.. Shawn's only objective was to make sure I was, am and continue to be happy with my purchase. As an owner of a pressure, No hassle, No upselling.. Shawn's only objective was to make sure I was, am and continue to be happy with my purchase. As an owner of a Gen 1 and Gen 3 Outback - I was sure I wanted to buy a new one (Gen 6) - and Shawn did an excellent job working with me to figure out which trim would work best for my family. THis was not an easy task - and he certainly put in the work. I have been to Herb Gordon Subaru for servicing all my outbacks - and this stellar experience is the reason I wanted to purchase from them. I was lucky enough to get Shawn and will be looking to him for outfitting my three kids with vehicles (at least three more years till the first one is a driver). Thanks again ! More
Everyone I have interacted with at Herb Gordon Subaru has been courteous, knowledgeable and great at what they do but especially my service representative Michael Goodman. He goes above and beyond to make my been courteous, knowledgeable and great at what they do but especially my service representative Michael Goodman. He goes above and beyond to make my experience at the dealership pleasant and someplace I actually look forward to going to! More
I bought my Subaru Crosstrek at Herb Gordon in 2018. Al Goldberg in Sales and Rodney Rogers is the Service Department are outstanding. Al made the sale go smoothly, and the Service Department keeps my Al Goldberg in Sales and Rodney Rogers is the Service Department are outstanding. Al made the sale go smoothly, and the Service Department keeps my vehicle running smoothly. Rodney has been the Service Advisor every time I have brought the Crosstrek in for service. He is professional, courteous, and treats his customers with respect and with just the right amount of friendliness. A swell operation! More
This will be our 2nd Forester from Herb Gordon and our son has also purchased a forester from them. The service department is well run. son has also purchased a forester from them. The service department is well run. More
Friendly, courtesy and honest service personal. Pleasant waiting area and clean restrooms, and a quiet lounge as well. Pleasant waiting area and clean restrooms, and a quiet lounge as well. More
Michael is the man! Professional, speedy, AND funny! Car looked great and we had a great experience Professional, speedy, AND funny! Car looked great and we had a great experience More
Heard back from dealer but never got my emailed quote. So I went else where to get my tires and brakes done. So I went else where to get my tires and brakes done. More
They are the best! !! We love them. My niece bought her Forrester, then her Mom got hers there, I got my Crosstrek from them and also my friend got her outback there al !! We love them. My niece bought her Forrester, then her Mom got hers there, I got my Crosstrek from them and also my friend got her outback there also. We all used the same sales rep who was outstanding!!! More
I bought a new 2022 Subaru Outback at the end of July. The trailer hitches we’re on back order at the time. Once back in stock, Herb Gordon Subaru contacted me and made almost immediate arrangements for t The trailer hitches we’re on back order at the time. Once back in stock, Herb Gordon Subaru contacted me and made almost immediate arrangements for the installation. I had a loaner vehicle for the day. All went smoothly and my baby even got a bath. I’m pleased with my experience and will go back. More
Fast repairs, friendly associates, quality work. Excellent dealership experience all around. Will be a repeat customer for sure! Excellent dealership experience all around. Will be a repeat customer for sure! More