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Herb Gordon Subaru
Silver Spring, MD
1,784 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,784 reviews
September 02, 2026
All personnel in the reception and service areas were helpful and efficient. Many thanks, especially to you, Vitaliy. helpful and efficient. Many thanks, especially to you, Vitaliy. More
by don.goelman
Employees Worked With
September 01, 2026
Best service department I have ever been to! They treat me like family. Vitaliy is awesome and I will recommend this shop to all of my friends and family! They treat me like family. Vitaliy is awesome and I will recommend this shop to all of my friends and family! More
by Msarecky3@gmail.com
Employees Worked With
September 01, 2026
All good. Very efficient and thorough. It’s what I would expect from a Subie dealer. Very efficient and thorough. It’s what I would expect from a Subie dealer. More
by joegoldeen
Employees Worked With
August 31, 2026
Vitaliy and Herb Gordon have done it again. They are simply the best service team in the business. I have never witnessed the integrity this man and the entire team possess. If I could give the They are simply the best service team in the business. I have never witnessed the integrity this man and the entire team possess. If I could give them a 12 or hier I would. More
by Notinterested
August 31, 2026
Service department was a pleasure to work with. Regular scheduled maintenance was taken care of quickly and with no hassle. Regular scheduled maintenance was taken care of quickly and with no hassle. More
by flytb20c
Employees Worked With
August 31, 2026
I have been going to Herb Gordon Subaru for many years now. They have always been fantastic and competent. My service advisor Vitaliy Khlebnikov, is always responsive and is a pleasure to work with and I now. They have always been fantastic and competent. My service advisor Vitaliy Khlebnikov, is always responsive and is a pleasure to work with and I reach out to him whenever I need to have anything done on my Subaru. More
by itaest
Employees Worked With
August 26, 2026
Brilliant service and customer support! From mechanic to the front line of salespeople, this is the most positive car purchase experience in my 69 yrs. From mechanic to the front line of salespeople, this is the most positive car purchase experience in my 69 yrs. More
by quecandela
August 26, 2026
Herb Gordon Subaru is great: bought my Crosstrek there and take it in there for service. Always get great service from a superb team. The Service Advisors, Jerell and Rodney, are excellent, clearly expl and take it in there for service. Always get great service from a superb team. The Service Advisors, Jerell and Rodney, are excellent, clearly explaining what needs to be/will be done. Very much appreciated. More
by Charles20912
August 25, 2026
Excellent service. Bought our last three cars here. Their service department is outstanding. Clear upfront prices. Highly recommend. Bought our last three cars here. Their service department is outstanding. Clear upfront prices. Highly recommend. More
by t_allegra
Employees Worked With
August 23, 2026
BRANDON was a Blessing! He made us feel more than welcome and closeout was fast! Much appreciated and he deserves recognition for his professionalism! He made us feel more than welcome and closeout was fast! Much appreciated and he deserves recognition for his professionalism! More
by Deaconsmart
