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Herb Gordon Subaru
Silver Spring, MD
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,640 reviews
December 20, 2021
I only take our vehicles to Herb Gordon Subaru because they provide reliable car service and an excellent customer experience. Michael Goodman is a top notch advisor! they provide reliable car service and an excellent customer experience. Michael Goodman is a top notch advisor! More
by SS
Employees Worked With
December 17, 2021
Accommodating service and able to get me in the schedule to service my car. Was difficult to get rental due to availability but when explained my situation accommodations were made and loaner car provided. to service my car. Was difficult to get rental due to availability but when explained my situation accommodations were made and loaner car provided. Good service and will be back again. More
by The law
December 10, 2021
This dealership is everything a dealership should be,, especially with regard to service. It is so thorough and so well organized, and Harry Price my service manager isSo easy to work with and so quick to especially with regard to service. It is so thorough and so well organized, and Harry Price my service manager isSo easy to work with and so quick to respond to questions that I raise. More
by Ken
December 08, 2021
EdI keep getting these BS emails from you about getting Ed I keep getting these BS emails from you about getting mechanical coverage on my Subaru. I never signed up for these stupid emails and I want them Ed I keep getting these BS emails from you about getting mechanical coverage on my Subaru. I never signed up for these stupid emails and I want them to stop. I love your service department (and they would get 5 stars) but this nonsense SPAM emails are making me see red. More
by blitzfuge
Employees Worked With
November 29, 2021
Fantastic service. Even got a nice toy for my dog while I was waiting. Mike Goodman was very friendly and helpful, our great conversation made the wait time fly by! was waiting. Mike Goodman was very friendly and helpful, our great conversation made the wait time fly by! More
by Melissa.queen
November 18, 2021
Great location, I’ve always had a nice experience. Michael Goodman is always swift and provides thoughtful recommendations. Humorous guy too! Michael Goodman is always swift and provides thoughtful recommendations. Humorous guy too! More
by samcontrino
November 18, 2021
I gotten my car serviced here ever since I bought it at the same location and I have never been let down by the reliability, excellence and trust ability of the service department. No matter who I go to I the same location and I have never been let down by the reliability, excellence and trust ability of the service department. No matter who I go to I always feel comfortable that they are doing their best for me. More
by Keithhollister
Employees Worked With
November 17, 2021
Michael was a great person to work with and I had a positive experience there today. positive experience there today. More
by E
Employees Worked With
November 17, 2021
The service at this location is impressive: responsive, considerate, respectful and service oriented. I actually enjoy coming here. The facility is comfortable and thinks of everything you’d need while wai considerate, respectful and service oriented. I actually enjoy coming here. The facility is comfortable and thinks of everything you’d need while waiting for your car. Highly recommended. More
by hollygarriock
November 13, 2021
I get my forester serviced at Herb Subaru and have had nothing but great service. nothing but great service. More
by Bragan Hughes
Employees Worked With
