
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Whilst waiting for a new tire to be fitted I actually overheard Michael's support for other customers and his interactions with fellow staff. He also came up and handed me my driver's license which had s overheard Michael's support for other customers and his interactions with fellow staff. He also came up and handed me my driver's license which had slipped from my pocket. Just a very impressive employee (and human being!) More
Rodney Rogers is an EXCEPTIONAL Service Advisor. The management and personnel are ultra professional. The work is done within the promised time given! management and personnel are ultra professional. The work is done within the promised time given! More
Excellent and professional service from the Herb Gordon Subaru team!! Subaru team!! More
We always receive outstanding service from Michael. He is prompt, knowledgeable, and willing to spend the time answering questions, making us feel valued members of the Subaru community. prompt, knowledgeable, and willing to spend the time answering questions, making us feel valued members of the Subaru community. More
Great customer service. Michael makes a routine car service visit a more enjoyable experience. I would highly recommend him and this dealership for your next visit. service visit a more enjoyable experience. I would highly recommend him and this dealership for your next visit. More
I loved working with Sue to find my new car. We had a couple of weeks of back and forth via email and text before I was able to come in for a test drive, and from our first communication to coming into t couple of weeks of back and forth via email and text before I was able to come in for a test drive, and from our first communication to coming into the dealer, I never felt any sort of pressure. Sue was informed, kind, helpful, and warm. Unlike other car buying shopping and buying experiences I've had, Sue didn't talk down to me and I never felt as though I was being taken advantage of. She also worked with me as a Costco member as part of the Auto Buying Program to ensure I received the Costco price on my new car. I had been to several dealers and spoken to many others, and my experience with Sue far surpassed my other experiences (and I completely loved the car as well). I was happy to give Sue my business and would recommend her to anybody. More
It's always great working with Michael Goodman. He keeps me laughing while I wait for Dominick Morrone to work on my Forester. He continues to be the one person I fully trust working on her. So thankful for me laughing while I wait for Dominick Morrone to work on my Forester. He continues to be the one person I fully trust working on her. So thankful for both of them. More
I was very happy with my service experience. My service advisor Claudia took great care of me. My technician Corey did a great job fixing my car. advisor Claudia took great care of me. My technician Corey did a great job fixing my car. More
I liked my experience with the Dealership.. second car purchase.. I have always been very happy with this dealership.. Sue Ireland was fantastic.. I recommend her to my friends. purchase.. I have always been very happy with this dealership.. Sue Ireland was fantastic.. I recommend her to my friends. More
Marc did us right with our recent purchase. I flew in from Florida to buy the car. He did a video walk around so we could have the confidence to buy if from a long distance. Marc is a straight shooter t from Florida to buy the car. He did a video walk around so we could have the confidence to buy if from a long distance. Marc is a straight shooter that gave us confidence to do the deal. We love the car and feel that we got it for a fair price. More