Herb Gordon Subaru

We always receive outstanding service from Michael. He is prompt, knowledgeable, and willing to spend the time answering questions, making us feel valued members of the Subaru community. prompt, knowledgeable, and willing to spend the time answering questions, making us feel valued members of the Subaru community. More

Great customer service. Michael makes a routine car service visit a more enjoyable experience. I would highly recommend him and this dealership for your next visit. service visit a more enjoyable experience. I would highly recommend him and this dealership for your next visit. More

I loved working with Sue to find my new car. We had a couple of weeks of back and forth via email and text before I was able to come in for a test drive, and from our first communication to coming into t couple of weeks of back and forth via email and text before I was able to come in for a test drive, and from our first communication to coming into the dealer, I never felt any sort of pressure. Sue was informed, kind, helpful, and warm. Unlike other car buying shopping and buying experiences I've had, Sue didn't talk down to me and I never felt as though I was being taken advantage of. She also worked with me as a Costco member as part of the Auto Buying Program to ensure I received the Costco price on my new car. I had been to several dealers and spoken to many others, and my experience with Sue far surpassed my other experiences (and I completely loved the car as well). I was happy to give Sue my business and would recommend her to anybody. More

It's always great working with Michael Goodman. He keeps me laughing while I wait for Dominick Morrone to work on my Forester. He continues to be the one person I fully trust working on her. So thankful for me laughing while I wait for Dominick Morrone to work on my Forester. He continues to be the one person I fully trust working on her. So thankful for both of them. More

I was very happy with my service experience. My service advisor Claudia took great care of me. My technician Corey did a great job fixing my car. advisor Claudia took great care of me. My technician Corey did a great job fixing my car. More

I liked my experience with the Dealership.. second car purchase.. I have always been very happy with this dealership.. Sue Ireland was fantastic.. I recommend her to my friends. purchase.. I have always been very happy with this dealership.. Sue Ireland was fantastic.. I recommend her to my friends. More

Marc did us right with our recent purchase. I flew in from Florida to buy the car. He did a video walk around so we could have the confidence to buy if from a long distance. Marc is a straight shooter t from Florida to buy the car. He did a video walk around so we could have the confidence to buy if from a long distance. Marc is a straight shooter that gave us confidence to do the deal. We love the car and feel that we got it for a fair price. More

I had a great experience with Marc. He listened to what I needed, and he had a knowledgeable answer to all of my questions. After 2 phone conversations, he had me test driving the perfect car for me, and I needed, and he had a knowledgeable answer to all of my questions. After 2 phone conversations, he had me test driving the perfect car for me, and I took it home the next day. I feel that I received the best deal that I could get with friendly service and no high pressure tactics. More

Michael was a conscientious and proactive service advisor. Felt well taken care of and the prompt attentive service was refreshing! Very happy with the service. advisor. Felt well taken care of and the prompt attentive service was refreshing! Very happy with the service. More

Debbie was patient, helpful, went above and beyond to find us the right car. Every step of the way, she ensured that our purchase and trade-in were smooth and pleasant. She took her time in finding the r find us the right car. Every step of the way, she ensured that our purchase and trade-in were smooth and pleasant. She took her time in finding the right car for us and never once was pushy. Over a month and three to four cars went by before we decided on the one that we really wanted. Jim Walker helped us with finalizing the paperwork. The whole experience was a letdown. We felt being rushed through the process of signing the papers. Explanations were provided, ok ...but when we tried to ask questions or get him to slow down, it was obvious that Jim was a bit annoyed. He also tried to push the aftermarket maintenance plans that we decided we didn't really need. We went with the lowest one based on our previous Subaru owning experience. It was clear that Jim wasn't happy with our decision and still tried to push it rudely it felt almost like an insult. Given that it was past the dealership closing time, we thought that maybe he didn't get paid or wasn't paid enough for the time he spent with us. But Jim should have put professionalism first and taken his dissatisfaction out somewhere else and not on customers. We did bring it up to the management and were happy with how they handled the situation. But we found this website and thought that it would be fair that others get to learn about our experience too. More