
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Came in to the dealer as the airbag light was on and Ac was not blowing enough cool air. Robert Jackson Was at the gate as soon as I pulled in was very firmly Very attentive Took my info,ask me to go in t was not blowing enough cool air. Robert Jackson Was at the gate as soon as I pulled in was very firmly Very attentive Took my info,ask me to go in to the waiting Room. Michael goodmen help me understand the issues that the car had and how they were going to be fixed. Informed me that it will take about A-day in order to get it fix. provided me with a rental car for A-day. Michael Goodman and Claudia Herrera are very friendly and attentive each time we come for service. More
Great service both times I've been there. Not every dealer washes your car inside and out at each visit, too. I'll definitely continue using them. dealer washes your car inside and out at each visit, too. I'll definitely continue using them. More
Even though my vehicle was not purchased at Herb Gordon, Michael made me feel as if I had and made sure that my issue was taken care of properly. Michael made me feel as if I had and made sure that my issue was taken care of properly. More
Top notch service today; Laurie on reception is a gem and set it up easily, Michael G then made the service all run smoothly as planned. Excellent service; nice job! set it up easily, Michael G then made the service all run smoothly as planned. Excellent service; nice job! More
It is always a pleasure taking my vehicle for an routine oil change. I get the best service and get to see friendly faces. Best! oil change. I get the best service and get to see friendly faces. Best! More
A somewhat limited "response" I e-mailed a specific offer for a specific vehicle (red Forester). The reply e-mail instead offered a different color vehicle at a price notably high I e-mailed a specific offer for a specific vehicle (red Forester). The reply e-mail instead offered a different color vehicle at a price notably higher than my offer, without acknowledging the possibility of a trade-in (which my offer had specifically included). Not much of an incentive for me to pursue a deal with Gordon. More
Supremium.. Great service good work man ship. Car done in time frame promised. Will continue to use this Subaru dealer for all my car needs. time frame promised. Will continue to use this Subaru dealer for all my car needs. More
Amazing service- they go the extra mile to deliver excellent service & work in your best interest. They listen & meet your needs. Vitaliy was personable, friendly & incredibly helpful. I highly recomm excellent service & work in your best interest. They listen & meet your needs. Vitaliy was personable, friendly & incredibly helpful. I highly recommend!! More
Excellent service and very hospitable. Squeezed my car in for maintenance on short notice and got me a loaner to use while my car was in the shop for maintenance on short notice and got me a loaner to use while my car was in the shop More
I had a great experience - dropped my car off in the morning for the 60k service, it was done by the time I clocked out at 5 and could pick it up that day. morning for the 60k service, it was done by the time I clocked out at 5 and could pick it up that day. More