Herb Gordon Subaru - Service Center

Service advisor, Vitaliy Khlebnikov, was very pleasant to work with. Great customer service, courteous, kind and thorough with his work. The time it took quick and according to the schedule. Very pleased wit work with. Great customer service, courteous, kind and thorough with his work. The time it took quick and according to the schedule. Very pleased with the service rendered. More

Efficient, courteous service. Have used them for service for my two Subarus and purchased our last vehicle there. Customer service has improved over time. Have used them for service for my two Subarus and purchased our last vehicle there. Customer service has improved over time. More

I have now had my Subaru Crosstrek for 18 months. From the very beginning of my sales experience with Angelo Ojeda to the multiple service visit encounters with Rodney Rogers, I could not be a more s From the very beginning of my sales experience with Angelo Ojeda to the multiple service visit encounters with Rodney Rogers, I could not be a more satisfied customer. They went out of their way to bring my color choice from Pennsylvania. Rodney always is courteous, professional and genuinely interested in the customer's needs. He explains thoroughly what service was needed/provided and tries to troubleshoot and problem-solve issues proactively so that they don't grow into bigger problems-- someone who truly understands the art of service excellence. More

After my 7 year relationship with Herb Gordon Subaru, my feelings are still the same. I love everything about this dealership. My car always leaves happy and healthy and it’s NEVER a hassle. I’ve come in wi feelings are still the same. I love everything about this dealership. My car always leaves happy and healthy and it’s NEVER a hassle. I’ve come in with appointments but anytime I’ve ever needed ANYTHING they are happy to help, making the time to prioritize you. However, the best aspect of Herb Gordon Subaru is the customer service experience. All the staff are super experienced and kind. RODNEY ROGERS is the BEST! If I ever need anything, he is always there to and makes sure I leave smiling :) To wrap it up, if you’re thinking about purchasing a Subaru (which you should) Herb Gordon Subaru is the dealership for you:) More

Friendly staff. They try to find and correct the issue you might be having. Providing loaner cars so you don’t have to wait are also a plus! They try to find and correct the issue you might be having. Providing loaner cars so you don’t have to wait are also a plus! More

Been a satisfied customer for almost 20 years. Very lucky to have had great service advisors all those years, but I'm especially happy to have Harry Price as my service advisor for at least 5 yea Very lucky to have had great service advisors all those years, but I'm especially happy to have Harry Price as my service advisor for at least 5 years or probably more - I've lost count. I've steered a few friends to Herb Gordon Subaru and I always recommend that they ask for Harry. More

Jerrell Latham was knowledgeable, efficient, generous and a creative problem solver. I trust him completely. a creative problem solver. I trust him completely. More

Luis is a pleasure to work with! His knowledge, professionalism, integrity, and friendly "how can I help you?" attitude are why I always choose Herb Gordan Subaru Service. He alway His knowledge, professionalism, integrity, and friendly "how can I help you?" attitude are why I always choose Herb Gordan Subaru Service. He always makes sure that I'm acknowledged and comfortable and that my Forester is taken care of. More

Everyone I have interacted with at Herb Gordon Subaru has been courteous, knowledgeable and great at what they do but especially my service representative Michael Goodman. He goes above and beyond to make my been courteous, knowledgeable and great at what they do but especially my service representative Michael Goodman. He goes above and beyond to make my experience at the dealership pleasant and someplace I actually look forward to going to! More

I bought my Subaru Crosstrek at Herb Gordon in 2018. Al Goldberg in Sales and Rodney Rogers is the Service Department are outstanding. Al made the sale go smoothly, and the Service Department keeps my Al Goldberg in Sales and Rodney Rogers is the Service Department are outstanding. Al made the sale go smoothly, and the Service Department keeps my vehicle running smoothly. Rodney has been the Service Advisor every time I have brought the Crosstrek in for service. He is professional, courteous, and treats his customers with respect and with just the right amount of friendliness. A swell operation! More