Heritage Chrysler Dodge Jeep Ram Parkville

Great experience and always trying to help We bought a Dodge Ram 2500 from Heritage and Fred was extremely helpful and patient during the process.It felt like the coldest day of the year and he We bought a Dodge Ram 2500 from Heritage and Fred was extremely helpful and patient during the process.It felt like the coldest day of the year and he was right there with us out on the lot looking at trucks and Jeeps. The truck that we were interested in was at their Owings Mills location and they rushed the truck over while we discussed details and started paperwork. Fred did not rush us or pressure us to make any decisions. He continues to reach out to see if we need anything to make our buying experience excellent. Chad was also very helpful and answered many of our questions. He made sure he explained every answer so that we fully understood, which we greatly appreciate. We would absolutely purchase another vehicle from this dealer. More

Awesome experience! My family has been coming back to Jeremy for their last 4 car purchases and it’s because he’s attentive, informative, and personable. I purchased my v My family has been coming back to Jeremy for their last 4 car purchases and it’s because he’s attentive, informative, and personable. I purchased my very first car from him and the experience couldn’t have gone any smoother. Definitely would recommend the Heritage group and Jeremy in particular! More

Saturday Summary It was pleasure to work with Mike Lanci who helped us with Jeep GC purchase. Heritage Team was very friendly, no rush and full support during whole pr It was pleasure to work with Mike Lanci who helped us with Jeep GC purchase. Heritage Team was very friendly, no rush and full support during whole process. They also helped with car delivery and insurance. I have visited couple of Dealers in MD, but I was impressed only by Heritage More

" A Girl's Dream Came True" This famous quote says it all for me to you.."YOU HAD ME AT HELLO", Mr Brian!!! There is not enough words that I can come up with and express about th This famous quote says it all for me to you.."YOU HAD ME AT HELLO", Mr Brian!!! There is not enough words that I can come up with and express about this past Saturday, Jan.13th, 2018 experience. From our first communication via the internet (and our inside joke about Timonium), to meeting over "spilled coffee" , to my confusion about the signing paperwork, to picking from the colors of the rainbow, the fondest and most endearing memory shared will be our personal tales and LAUGHTER together. You made me feel not like a buyer but a friend. I will forever be greatful for what you did in helping to make my teenage girl wish once I got my license to finally come true!!! I got my JEEP....and for all of this and so much more I will be seeing you again..:) Mr. Doug, the same goes as well for you above, just did not spend enough time but the time we did share will forever be cherished. Take Care, Erin V More

Greadt Experience I hate the car-buying process, but Mike Lanci at Heritage made it easy and painless. He is straightforward and no-games, and I greatly appreciated th I hate the car-buying process, but Mike Lanci at Heritage made it easy and painless. He is straightforward and no-games, and I greatly appreciated that. Things could not have been simpler, and I feel very good about my selection.. More

Great car- buying experience! Mike Lanci was great! Diligent in finding the right fit but not too pushy and hovering like some salesmen. His knowledge and experience in the indus Mike Lanci was great! Diligent in finding the right fit but not too pushy and hovering like some salesmen. His knowledge and experience in the industry made the process a lot smoother. He gave us the necessary information and stepped back to allow us to make our decision hassle-free. We weren't rushed or pressured in any way. He was very patient. Also Jason Grimm, the finance manager, was wonderful. He was on top of things and got us in and out ASAP despite having to reprint all the paperwork as we were about to sign the last papers. Would highly recommend these guys to anyone I know looking to buy a vehicle. Thank you for a wonderful experience! More

Happy customer Brian worked with me in below 0* temperatures to get the vehicle that I was looking at. I saw the 2018 Dodge Rebel online but wasn't sure I could affo Brian worked with me in below 0* temperatures to get the vehicle that I was looking at. I saw the 2018 Dodge Rebel online but wasn't sure I could afford it but Brian helped me get it. He answered all of my questions without hesitation. More

Outstanding customer experience!!!! I could not have asked for better service. Mike Lanci and "John" Young were TOP Notch. From helping me get the financing I needed, down to finding the I could not have asked for better service. Mike Lanci and "John" Young were TOP Notch. From helping me get the financing I needed, down to finding the vehicle that fit my needs. Not only did it fit it exceeded them. Thank you to the Heritage Team for making this a great start to a New Year! More

Brand New Truck! We needed a brand new truck that fit the needs of our family. We had one picked out, but the salesmen knew that wasn't going to fit our needs. So, the We needed a brand new truck that fit the needs of our family. We had one picked out, but the salesmen knew that wasn't going to fit our needs. So, they pulled another truck that we hadn't even looked at and it was perfect! They worked with us and our trades and found the perfect financing. We didn't feel hassled, finagled, or pressured to buy! They were amazing with entertaining our three year old and even bought us some lunch! We will be going back for any future needs and recommend this dealer to everyone. Jeff and Raymond were great guys to work with! More

Shawn was great to work with! Shawn Jeffries was a pleasure to work with when purchasing my 2018 Jeep Cherokee. He was friendly and made me feel very comfortable talking with him. Shawn Jeffries was a pleasure to work with when purchasing my 2018 Jeep Cherokee. He was friendly and made me feel very comfortable talking with him. He worked with me in getting the price I wanted for my new Jeep Cherokee. He went over and explained everything about the Jeep with me and has made himself available for any questions or concerns I may have. I would highly recommend Shawn if you are purchasing a new vehicle at Heritage in Parkville Maryland. More