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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,904 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,904 reviews
April 28, 2021
This is our fourth purchase with Brian Perry... there’s a reason it’s our fourth. For over a week Brian worked with me to find the perfect truck for my husband. He dealt with the constant changing of minds a reason it’s our fourth. For over a week Brian worked with me to find the perfect truck for my husband. He dealt with the constant changing of minds and concerns about items. He helped us to find and acquire the PERFECT truck. He worked through all of our finance options with the help of Ken and got us the best possible trade in value on our current truck. He goes above and beyond each and every time we see him. He was patient and listened to every concern and answered every question we had. Anytime we buy a Jeep, Ram or VW he is the first person we call. We would be devastated if he ever left. Thank you Brian, we appreciate everything you do and have done for us! More
by hbailey0919
Helpful April 27, 2021
Got me done in under 4 hours! Great overall experience and customer service. I’m definitely gonna refer my friends, co workers and family. Thank you!!!! and customer service. I’m definitely gonna refer my friends, co workers and family. Thank you!!!! More
by nicholasmorsell
Employees Worked With
April 24, 2021
Very knowledgeable and professional. Friendly and helpful to the very end of sale and during sales process. I felt like one of the family and was not pushy but patient and understanding salesperson. Didn't to the very end of sale and during sales process. I felt like one of the family and was not pushy but patient and understanding salesperson. Didn't try to sell a vehicle I couldn't afford. More
by Della
Employees Worked With
Michael Lanci
April 22, 2021
Brian did a great job with explaining all information relative to the vehicle. He made the process smooth and easy. thank you. I will send my friends for future purchases relative to the vehicle. He made the process smooth and easy. thank you. I will send my friends for future purchases More
by dgreen908
April 21, 2021
After going to the wrong lot, mike helped me make an awesome deal on a dream Durango. He even delivered it personally the next day! awesome deal on a dream Durango. He even delivered it personally the next day! More
by Todd.anderson29
April 19, 2021
Hassle-free, straightforward pricing, and excellent customer service. Just purchased my third vehicle from them. I highly recommend them to anybody in the market for a new or used vehicle. Can’t go customer service. Just purchased my third vehicle from them. I highly recommend them to anybody in the market for a new or used vehicle. Can’t go wrong with them. More
by Happy buyer
April 19, 2021
Our salesman Jeremy went above and beyond to make our buying process and enjoyable experience. I never felt rushed or pressured, and every question was answered in knowledgeable and professional manner. buying process and enjoyable experience. I never felt rushed or pressured, and every question was answered in knowledgeable and professional manner. I was very impressed and thankful for such a thorough walkthrough of my new Ram 1500. All of the customer service I experienced was impressive, The entire team should be commended. I will definitely be a returning customer! More
by jd0931
April 16, 2021
Brian Perry took the best possible care of me during my time at Heritage. Not only was he very friendly, he was incredibly knowledgable about all things cars. He assisted me through the entire process and time at Heritage. Not only was he very friendly, he was incredibly knowledgable about all things cars. He assisted me through the entire process and made me feel very comfortable. I highly recommend going to him for all your car needs! More
by Emily
April 15, 2021
It was a pleasure great service! I would recommend you all to all my friends, I was impressed with the friendly service,There is nothing else to say, but that Heritage is for real. all to all my friends, I was impressed with the friendly service,There is nothing else to say, but that Heritage is for real. More
by ad4577512
Employees Worked With
Michael Lanci, Tasha Brooks, Scott Cho
