Heritage Ford

Both Noah Adams (Sales) and Theresa Moss (Finance) were very friendly, patient and accommodating throughout the sales process! I felt like they were sincere about helping me make the best purchasing decisi very friendly, patient and accommodating throughout the sales process! I felt like they were sincere about helping me make the best purchasing decision and advocated for me to get the best value. I found the whole experience very positive and would readily refer my family and friends to them! Thank you. More

Test drove and purchased a new Bronco Sport. Noah Adams was very helpful and very knowledgeable about the vehicle. Noah Adams was very helpful and very knowledgeable about the vehicle. More

Celeste was a godsend and literally carried the transaction across the finish line. Without her patience, knowledge, and willingness to persevere the sale would not have happened and I would have h transaction across the finish line. Without her patience, knowledge, and willingness to persevere the sale would not have happened and I would have had a very disappointed 20 year old on the trip home. More

i can not say enough good things about this sales man michael stock he went above and beyond to helm me get in my new ford excape 2023 michael thank you and your team for working so very hard at making m michael stock he went above and beyond to helm me get in my new ford excape 2023 michael thank you and your team for working so very hard at making my dream come true.but my big thanks goes out to u. u moved mountains to make sure this happenend and from my heart i thank u. thank you for putting my needs first and looking out for me you r the best sales man who really cares about his customers\ thank you LISA TERRY More

Charlie was very helpful with the purchase of our Ford Edge. This is the 3rd car he has sold to us and we will continue to ask for Charlie when we are ready for our 4th. Edge. This is the 3rd car he has sold to us and we will continue to ask for Charlie when we are ready for our 4th. More

We had very pleasant experience with Heritage and Michael, purchasing a used vehicle for my son. Michael was professional but at the same time very understanding and forthcoming with negotiations whe Michael, purchasing a used vehicle for my son. Michael was professional but at the same time very understanding and forthcoming with negotiations when it came to my teenage son's budget limitations. We purchased a great car for a great deal and couldn't have wished for a better sales consultant to work with. Michael is also an excellent communicator and we felt well taken care of. When the time comes we will be back with our next used vehicle purchase! More

Wanting to sell my car and I get this response from him…. I should also let you know that we would offer you the actual wholesale cash value for the vehicle as we would still put it through our shop and det I should also let you know that we would offer you the actual wholesale cash value for the vehicle as we would still put it through our shop and detailing. Then we need to market it and have it on the lot which both cost money... Ok, I get it. Going to low ball me so I shouldn’t come there. Hey next time just say you are not interested. Nice customer service. More

We unexpectedly needed to purchase an AWD vehicle and Bill was completely a no pressure. Sales person….and very knowledgeable… what a treat. Bill was completely a no pressure. Sales person….and very knowledgeable… what a treat. More

My recent car buying experience at Heritage Ford was a complete nightmare, marked by deceitful practices that left me feeling betrayed and frustrated. What started as a routine test drive and seemingly st complete nightmare, marked by deceitful practices that left me feeling betrayed and frustrated. What started as a routine test drive and seemingly straightforward transaction turned into a distressing situation that I never thought I would encounter. This was the second vehicle I purchased in 18 months from Heritage Ford and will be the last. The test drive went smoothly, and I decided to move forward with the purchase. Little did I know that this decision would lead to an unsettling revelation. After signing the paperwork and eagerly anticipating driving off with my new car, I was taken aback when I was presented with a similar vehicle with slight differences. The car handed over to me had noticeable damage and was not the vehicle I test drove. The damage, though slight, was significant enough to raise concerns about the dealership's integrity and commitment to customer satisfaction. It left me wondering if this was a deliberate attempt to pass off a compromised vehicle, assuming I wouldn't notice or care about the difference. The undisclosed damage included dings on the back of the vehicle that were easily noticeable to the eye. The damage was so great that I was advised the dealership would paint the back of the vehicle in the near future. No one should have to endure the disappointment and frustration that comes with being provided with a different, damaged vehicle after signing on the dotted line. Ultimately, after complaining to management and signing additional paperwork I was sold a similar car with no damage. More

I had a very pleasant experience, Areg was incredibly helpful and very easy to talk to. Thank you to everyone at heritage! helpful and very easy to talk to. Thank you to everyone at heritage! More