Back

Heritage Ford

South Burlington, VT

4.9
1,936 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,936 reviews

October 23, 2023

Absolutely loved working with Bill. He was a great communicator, got to know us, and helped us get exactly what we were looking for. We have had our car for 3 months now and could not b More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Oct 24, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you are enjoying your new Ford, and that you enjoyed working with Bill and our team while you shopped for it! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 22, 2023

Ordered my 2023 maverick September of 22. Other ford dealerships would not return my call attempting to schedule and order. Bill called back quickly and got me in one day before orders closed More

by dupontj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Oct 23, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your patience while your new Maverick was being built and en route! We are so glad to hear that you enjoyed working with Bill throughout the process, and that everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Maverick!

October 19, 2023

Turner and Theresa went above and beyond all expectations to make sure we were satisfied. My wife and I walked away with our dream truck, a red Ford F-150 Lariat! I cannot say enough about how much pride and More

by Rescue Girl 557
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Oct 20, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on your dream truck! We are so glad to hear that you enjoyed working with Turner and Theresa, and that they were able to make your shopping experience a great one. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

October 15, 2023

Very good experience with the dealership. My wife and I both come from dealerships ( past and present) and this was the most professional and smooth experience I have ever had. Very satisfie More

by cattboy22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hunter
Oct 16, 2023 -

Heritage Ford responded

Rob and Lisa, Thank you for taking the time to share your feedback, and for your kind words for Nick and our team! We are so glad to hear that you enjoyed working with them, and that they were able to make shopping for your new Ford a smooth and stress-free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 14, 2023

Bill was a pleasure to work with! He was able to accommodate a test drive for a new car that was still on the truck. He was very knowledgeable with the new Mustang….he was honest, fa More

by pennyandj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Heritage Ford responded

Penny, Thank you for taking the time to share your feedback, and for your kind words for Bill! We are so glad to hear that you enjoyed working with him to shop for your new Mustang, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Mustang!

October 12, 2023

Areg Muradian was very professional and exceeded expectations as far as communication through the process of my build-to-suit Lightning from factory, to delivery, to pick-up. And Theresa Moss handl More

by Mikegammal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss, Areg Muradian
Oct 12, 2023 -

Heritage Ford responded

Mike, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and Theresa to shop for and bring home your new F-150 Lightning and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy you new Lightning!

October 09, 2023

My favorite car as a kid was a mustang, with help from Bill and Heritage’s finance team I was able to get my dream car. Bill was great explaining the process and helping me build my car. Heritage’s financ More

by Evan D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Heritage Ford responded

Evan, Thank you for taking the time to share your feedback, and congratulations on your dream car! We are so glad to hear that you enjoyed working with Bill and our team to find it, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 09, 2023

My buying experience with Nathan was outstanding. He knew all of the details of the truck, walked me through all of the paperwork, and explained my trade value very clearly. The overall process took More

by wendel1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that he was able to help find the perfect new truck to fit your needs, and that everything went smoothly along the way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 07, 2023

I was satisfied with the car but was unable to receive a owners manual.I would like to have this book as there are a great many toys in this car More

by hamlin_martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Heritage Ford responded

Martin, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with with Charlie to shop for your new Ford, and that everything went smoothly for you. We are equally sorry that your new vehicle was missing it's owner's manual. Please feel free to let Charlie and our team know if you have any questions about the features of your new Edge as you get acquainted with it. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 05, 2023

Michael was a pleasure to deal with. He was very communicative and helpful while striking the right balance between availability and absence. The whole ordering and purchasing process More

by luke.backus
Recommend Dealer
Yes
Employees Worked With
Michael Stock
Oct 09, 2023 -

Heritage Ford responded

Luke, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Michael to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

...
29
...