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Heritage Ford

South Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
1,937 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,937 reviews

June 29, 2023

I had been looking for a CPO F150 Lariay Hybrid and Jake kept searching for months to find the features, color and mileage. He delivered. Very responsive, deep product knowledge and very professional and More

by jimhoward4157
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Heritage Ford responded

Jim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and that he was able to help track down the exact truck you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 28, 2023

Excellent experience! I worked with Zack Roberts to make make an outright sale of my vehicle, which was done with an extremely high level of professionalism. Zack's team i More

by perf.andy
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Cam
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Jun 28, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Zack and our team, and that they were able to help make the transition into your new vehicle a smooth and stress-free experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 26, 2023

Kim was excellent to work with! She listened to what I wanted and looking for. And the follow-up after the purchase of my 2023 Ford Bronco Sport, was impeccable! Always thoughtful More

by G. Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Estey
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Jun 27, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Kim to shop for your new Bronco Sport, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 25, 2023

An opportunity presented itself for me to get into an F-150 hybrid and the team at Heritage did not disappoint! Most interactions happened via text and once I got on sight was less then 3 hours at the de More

by bristolf39
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team, and that they made the transition into your new F-150 Hybrid a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 24, 2023

Excellent experience ordering a new truck. No surprises and very professional! I will definitely refer friends and family! More

by Driscolr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Estey
Report | Print
Jun 26, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Kim and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 24, 2023

Great experience! In my search for a particular vehicle, Areg worked hard to find me what I was looking for. I will be telling my friends, family and contractor friend More

by Brian Cota
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
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Jun 26, 2023 -

Heritage Ford responded

Brian, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new Ford, and that he was able to help find the exact vehicle you were lookin for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 24, 2023

Great experience, very thorough and professional. Theresa, walked me through step by step. I will be referring her to my friends, family and contractor friends. Great job! More

by Brian Cota
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Report | Print
Jun 26, 2023 -

Heritage Ford responded

Brian, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa to handle the paperwork for your new Ford, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 24, 2023

Charlie is honestly the most helpful kindest person there is ! He helped me find the best vehicle that suited my needs & was just beyond compassionate and patient with my search for a new car so helpful and More

by Anakessel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Heritage Ford responded

Ana, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie to shop for your new Ford, that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 22, 2023

Great experience working with everyone involved in getting me my vehicle. First time customer at Heritage and compared to my previous experiences with other dealerships these guys blew the competitio More

by Michael
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Heritage Ford responded

Michael, Thank you for taking the time to share your feedback, and welcome to The H-Team! We are so glad to hear that you enjoyed working with Charlie and Theresa to shop for and take home your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 19, 2023

Great experience with Charlie, Zack, and Theresa at Heritage Ford! THANK YOU for a fantastic experience. More

by Chad.waryas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Heritage Ford responded

Chad, Thank you for taking the time to share your feedback. and for your kind words for our team! We are so glad to hear that you enjoyed working with them to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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