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Heritage Ford

South Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
1,908 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,908 reviews

October 27, 2021

Super happy with my new Ranger and Areg was fantastic to work with. The whole process was very smooth and happy to go home the same day with a new vehicle. More

by dschmidt.vt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
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Oct 28, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and Celeste, and that they made bringing home your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled scheduled maintenance visit, Until then, safe travels!

October 26, 2021

I had a great experience at Heritage Ford. From the moment I arrived, Bill was extremely helpful. He listened to my requirements and wants, and provided great information and suggestions without being More

by Shannon Ketcham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Heritage Ford responded

Shannon, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Bill and Theresa, and they were able to help you find the perfect new Ford to fit all your needs! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 26, 2021

Great experience, no pressure. Both Jason and Theresa were very friendly, courteous, and helpful. Would definitely recommend them. More

by Loveallmylabs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Maes
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Oct 26, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and Theresa to shop for your new vehicle, and that they were able to make sure the process went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 23, 2021

I was in and out with my new truck fast and no problems! A+! Thanks Areg More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Report | Print
Oct 25, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new truck and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 22, 2021

This dealership was smooth and easy to deal with. There were no issues at all! More

by Coltxxxxv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Report | Print
Oct 22, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Areg and our staff, and that choosing your new vehicle went smoothly! W look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 19, 2021

Had an incredible experience at Heritage Ford on 10/16! I came in looking to trade my vehicle for a newer escape. Charlie was exceptional and never pressured me one bit. He cares deeply about his customers a More

by Kharper9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and Theresa, and that they were able to make sure that bringing home your new vehicle went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 18, 2021

Bill LaBonte and the service department at Heritage Ford went above and beyond helping my son with his car. Great people, great dealership!! Thank you More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford
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Oct 18, 2021 -

Heritage Ford responded

Pete, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 17, 2021

Jake and Teresa handled all of our needs very well. Communication was great throughout the process. When we arrived to pick up the truck, everything was exactly like we had discussed and the process wa More

by koot24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for your new Ford, and that they were able to make sure everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 17, 2021

Nathan was EXTREMELY helpful. He listened, answered all our questions, and was very personable. All in all great experience! More

by mballen802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 16, 2021

Had a very pleasant experience. Theresa Moss was very pleasant, informative and helpful thank you. More

by Robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Heritage Ford responded

Robin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa, and that she was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your new vehicle's first scheduled maintenance visit, Until then, safe travels!

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